Program Manager, Office of the CLO
About The Position
The Office of the Chief Legal Officer (OCLO) serves as the operational engine for Cisco Legal, supporting planning rhythms, processes, reporting, communications, knowledge management, and cross-functional coordination to ensure Cisco Legal operates with transparency, discipline, and impact. As a Program Manager within the OCLO, you will be responsible for running the operational processes that support the OCLO. Reporting to the Chief of Staff, you will manage the planning, coordination, documentation, reporting, and follow-through necessary for key operating rhythms and department-wide critical initiatives to be successful. This role requires bringing structure, rigor, and attention to detail to a sophisticated, high-trust environment. You will support strategic priority planning, coordinate business operations activity across Legal, manage knowledge-sharing platforms, develop KPI dashboards and reports, and create clear presentations and communications to inform stakeholders about progress, decisions, and next steps.
Requirements
- 7+ years of experience in project management, program management, business operations, legal operations, strategy and planning, Chief of Staff support, or a related operational role.
- Experience supporting strategic planning, annual planning, priority-setting, or operational planning processes, including supervising deliverables, owners, timelines, and achievements.
- Experience developing or maintaining KPI trackers, dashboards, reports, or other mechanisms used to monitor progress against business or operational goals.
- Experience handling collaboration, documentation, or knowledge management platforms, including SharePoint, Airtable, Microsoft Office Suite, or similar tools.
- Experience creating business presentations, written updates, reports, or executive-ready materials for cross-functional stakeholders.
Nice To Haves
- Experience supporting a legal department, corporate function, executive office, strategy and operations team, or business operations community.
- Strong presentation development skills, with the ability to convert sophisticated or abstract business topics into clear, concise, and visually effective materials.
- Strong working knowledge of SharePoint-based knowledge management, including content organization, version control, partner access, and information governance practices.
- Ability to create structure in complex environments, manage details with precision, and help teams move work from strategic priorities to measurable execution.
- Proactive ownership mindset, with strong follow-through, sound judgment, and the ability to build trusted working relationships across functions and levels.
Responsibilities
- Support strategic priority planning for the Office of the CLO, including coordinating planning inputs, organizing workstreams, and tracking landmarks.
- Develop, maintain, and improve KPI tracking mechanisms, dashboards, and reports to monitor progress against Legal priorities, operational goals, and critical initiatives.
- Coordinate across the Legal Business Operations community to support alignment, information flow, consistent execution, and transparency into shared priorities, dependencies, and deliverables.
- Manage knowledge management processes and platforms, with a focus on SharePoint and Airtable, ensuring information is accurate, current, organized, accessible, and easy for stakeholders to use.
- Create clear, concise, and executive-ready presentations, reports, and written communications that translate sophisticated strategic and operational concepts into practical, impactful materials.
- Coordinate Office of the CLO meetings and related team operating rhythms, including scheduling, agenda development, preparation of materials, documentation of outcomes, and follow-up tracking.
- Run the processes that help make Legal leadership team meetings successful, including collecting inputs, preparing materials, organizing pre-read content, tracking action items, and ensuring timely follow-through after meetings.
Benefits
- medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- Cisco restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt employees)
- flexible vacation time off program (exempt employees)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
