Program Manager - Office of Emergency Management

Stanford Health Care•Menlo Park, CA

1d•Onsite

About The Position

Stanford Health Care is seeking an OEM Program Manager with deep expertise in adaptive business continuity, risk management, and hazard vulnerability analysis (HVA)—someone who understands how risk intelligence drives operational resilience in a complex healthcare environment. This role is critical to ensuring the organization can anticipate disruption, sustain essential functions, and recover rapidly, using data‑driven risk insights to guide continuity and emergency management strategies. In conjunction with the Office of Emergency Management (OEM) Director, the OEM Program Manager develops, plans, initiates and monitors an effective "all- hazards" emergency management program for Stanford Health Care and Stanford Medicine Children's Health by supporting enterprise-wide prevention, mitigation, response, and recovery efforts.

Requirements

Deep expertise in adaptive business continuity, risk management, and hazard vulnerability analysis (HVA).
Understands how risk intelligence drives operational resilience in a complex healthcare environment.
Is all‑in on adaptive business continuity, using risk and HVA outcomes to prioritize continuity strategies rather than relying on static plans.
Has hands‑on experience with business continuity, risk, and incident management platforms, such as Everbridge, Veoci, or comparable enterprise continuity or fusion‑center–style systems.
Understands enterprise risk management concepts and how to apply them within healthcare emergency management, business continuity, and recovery planning.
Can clearly articulate risk, impact, and tradeoffs to leadership during planning, exercises, and live incidents.
Thinks like a continuity and risk consultant and delivers like a program manager—able to design, implement, and sustain enterprise programs.
Bachelor’s degree from an accredited college or university.
Three (3) years of progressively responsible and directly related work experience.
Skilled in designing recovery strategies to enable the departments, medical clinic buildings, support centers, to both reduce their vulnerabilities to natural and man-made disasters, and simultaneously increase their ability to fully recover their functionality following a disaster.
Skilled in writing Business Continuity Plans which incorporate the results of the data analysis, and recovery strategies to be used when the plans are invoked as a result of a disaster.
Skilled in maintaining Business Continuity Plans and providing education to local management, department administrators and line staff, as appropriate, as to the content of the plan, how to effectively use the plan, and participate in the plan review and update.
Skilled in managing Business Continuity Systems and technology.
Skilled in managing Mass Notification Systems.
Ability and knowledge of conducting Business Impact Analysis.
Skilled in managing complex databases and excel spreadsheets; Advanced skillset in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to be available to report for duty on a 24 hour a day basis when needed.

Nice To Haves

CBCP certification or is qualified and committed to obtaining CBCP within the first 90 days of hire.
Leads or supports Hazard Vulnerability Analyses (HVAs) and translates results into actionable continuity, mitigation, and preparedness initiatives.

Responsibilities

Lead and mature Stanford Health Care’s adaptive Business Continuity and COOP programs, ensuring continuity strategies are risk‑informed and operationally viable.
Facilitate and manage Hazard Vulnerability Analyses (HVAs) and other risk assessments to identify threats, vulnerabilities, and operational impacts across the enterprise.
Translate risk and HVA findings into prioritized continuity strategies, mitigation actions, and recovery objectives.
Conduct and facilitate Business Impact Analyses (BIAs) that reflect real dependencies across clinical operations, IT, facilities, supply chain, and workforce.
Configure, manage, and leverage business continuity and incident management software platforms to maintain plans, track risk, support situational awareness, and inform decision‑making.
Integrate risk management, continuity planning, emergency response, and recovery into a cohesive operational framework.
Design and lead exercises, drills, and after‑action reviews that test risk assumptions and continuity strategies, driving measurable improvement.
Support executive leadership during incidents with clear assessments of risk exposure, continuity options, and recovery priorities.
Develop training and tools that build organizational risk awareness and continuity ownership across departments.
Assist in the planning, coordination, and execution of emergency drills and full-scale or functional emergency exercises.
Translate lengthy text documents into clear, concise emergency response algorithms for the training and response of hospital and clinic staff.
Provide project management support and help lead components of the emergency management governance structure, including response, function, and hazard-specific subcommittees and workgroups.
Develop and present reports to leadership.
Interpret, mark up, and leverage maps of facilities (e.g., floorplans) and regional hazard maps to inform site-specific emergency response plans for the hospitals as well as offsite clinics and business occupancies.
Investigate, research, and make recommendations based on emergency management best practices and lessons learned from recent incidents.
Design, develop, coordinate and conduct hospital-wide and site-specific training in emergency management, response, and recovery for all levels of personnel in the organizations.
Design and produce online and printed resources to train staff for their emergency response roles.
Manage distribution and audit compliance of current documents in organization.
Guide and coordinate department leaders’ development of department-specific continuity of operations plans to minimize disruption and help ensure continued safe, quality patient care in a disaster or major emergency.
Collaborate with fellow OEM team members and colleagues throughout the organizations to execute all phases of exercise/event/incident management including organization, setup, and participation and debriefing/issue resolution.
Write policies, procedures, plans, and QI reports for the emergency management program/plan to ensure regulatory compliance.
Analyze and manage data for the emergency management program to be used in reports and analysis of program efforts.
Participate in on-call rotation duties for the Office of Emergency Management.