Program Manager - Office of Emergency Management

Stanford Health Care • Menlo Park, CA

2d • $63 - $83 • Onsite

About The Position

Stanford Health Care is seeking an OEM Program Manager with deep expertise in adaptive business continuity, risk management, and hazard vulnerability analysis (HVA)—someone who understands how risk intelligence drives operational resilience in a complex healthcare environment. This role is critical to ensuring the organization can anticipate disruption, sustain essential functions, and recover rapidly, using data‑driven risk insights to guide continuity and emergency management strategies. In healthcare, risk management and business continuity are inseparable from patient safety. This role ensures Stanford Health Care can anticipate threats, adapt to disruption, and sustain critical services—whether facing natural hazards, infrastructure failures, cyber incidents, or emerging risks. The Facilities Services division enhances health through leadership, collaboration, and innovation. Our team offers essential non-clinical support 24/7, ensuring safe operations and planning for future needs. We represent the intersection of planning, construction, general services, and facilities operations. The Facilities Infrastructure & Safety (FIS) business unit is vital in ensuring the safety, security, and operational integrity of Stanford Health Care facilities while also managing disaster preparedness and complex building systems to foster a secure healthcare environment. FIS is made up of multiple departments aligned in focus: Environmental Health & Safety, Facility Field Services, Protective Services, Security Services, Office of Emergency Management, Facilities Engineering - Systems, Operational Technology, Facilities Engineering- Infrastructure, Facilities Services Response Center, and Facilities Administration and Operations. The Office of Emergency Management (OEM) creates organization-wide emergency procedures for response, develops hazard-specific incident response guides, and engages essential departments in developing plans for the continuity of their operations through disaster. All work is completed with adherence to accreditation bodies and is tested and refined for readiness for disasters. In conjunction with the Office of Emergency Management (OEM) Director, the OEM Program Manager develops, plans, initiates and monitors an effective "all- hazards" emergency management program for Stanford Health Care and Stanford Medicine Children's Health by supporting enterprise-wide prevention, mitigation, response, and recovery efforts.

Requirements

• Deep expertise in adaptive business continuity, risk management, and hazard vulnerability analysis (HVA).
• Understands how risk intelligence drives operational resilience in a complex healthcare environment.
• Is all‑in on adaptive business continuity, using risk and HVA outcomes to prioritize continuity strategies rather than relying on static plans.
• Has CBCP certification (preferred) or is qualified and committed to obtaining CBCP within the first 90 days of hire.
• Brings hands‑on experience with business continuity, risk, and incident management platforms, such as Everbridge, Veoci, or comparable enterprise continuity or fusion‑center–style systems.
• Understands enterprise risk management concepts and how to apply them within healthcare emergency management, business continuity, and recovery planning.
• Leads or supports Hazard Vulnerability Analyses (HVAs) and translates results into actionable continuity, mitigation, and preparedness initiatives.
• Can clearly articulate risk, impact, and tradeoffs to leadership during planning, exercises, and live incidents.
• Thinks like a continuity and risk consultant and delivers like a program manager—able to design, implement, and sustain enterprise programs.
• Bachelor’s degree from an accredited college or university
• Completion of FEMA Independent Study Courses (within 30 days of employment): IS-100. Introduction to the Incident Command System, ICS 100 IS-200. Basic Incident Command System for Initial Response, ICS-200 IS-700. An Introduction to the National Incident Management System
• Three (3) years of progressively responsible and directly related work experience
• Skilled in designing recovery strategies to enable the departments, medical clinic buildings, support centers, to both reduce their vulnerabilities to natural and man-made disasters, and simultaneously increase their ability to fully recover their functionality following a disaster.
• Skilled in writing Business Continuity Plans which incorporate the results of the data analysis, and recovery strategies to be used when the plans are invoked as a result of a disaster.
• Knowledge of testing business continuity plans and process
• Skilled in maintaining Business Continuity Plans and providing education to local management, department administrators and line staff, as appropriate, as to the content of the plan, how to effectively use the plan, and participate in the plan review and update.
• Skilled in managing Business Continuity Systems and technology
• Skilled in managing Mass Notification Systems
• Ability and knowledge of conducting Business Impact Analysis
• Skilled in managing complex databases and excel spreadsheets; Advanced skillset in Microsoft Office Suite (Word, Excel, PowerPoint)
• Emergency Management: Ability to be available to report for duty on a 24 hour a day basis when needed

Nice To Haves

• CBCP certification

Responsibilities

• Lead and mature Stanford Health Care’s adaptive Business Continuity and COOP programs, ensuring continuity strategies are risk‑informed and operationally viable.
• Facilitate and manage Hazard Vulnerability Analyses (HVAs) and other risk assessments to identify threats, vulnerabilities, and operational impacts across the enterprise.
• Translate risk and HVA findings into prioritized continuity strategies, mitigation actions, and recovery objectives.
• Conduct and facilitate Business Impact Analyses (BIAs) that reflect real dependencies across clinical operations, IT, facilities, supply chain, and workforce.
• Configure, manage, and leverage business continuity and incident management software platforms to maintain plans, track risk, support situational awareness, and inform decision‑making.
• Integrate risk management, continuity planning, emergency response, and recovery into a cohesive operational framework.
• Design and lead exercises, drills, and after‑action reviews that test risk assumptions and continuity strategies, driving measurable improvement.
• Support executive leadership during incidents with clear assessments of risk exposure, continuity options, and recovery priorities.
• Develop training and tools that build organizational risk awareness and continuity ownership across departments.
• Assist in the planning, coordination, and execution of emergency drills and full-scale or functional emergency exercises.
• Translate lengthy text documents into clear, concise emergency response algorithms for the training and response of hospital and clinic staff.
• Provide project management support and help lead components of the emergency management governance structure, including response, function, and hazard-specific subcommittees and workgroups.
• Develop and present reports to leadership.
• Interpret, mark up, and leverage maps of facilities (e.g., floorplans) and regional hazard maps to inform site-specific emergency response plans for the hospitals as well as offsite clinics and business occupancies.
• Investigate, research, and make recommendations based on emergency management best practices and lessons learned from recent incidents.
• Design, develop, coordinate and conduct hospital-wide and site-specific training in emergency management, response, and recovery for all levels of personnel in the organizations.
• Design and produce online and printed resources to train staff for their emergency response roles.
• Manage distribution and audit compliance of current documents in organization.
• Guide and coordinate department leaders’ development of department-specific continuity of operations plans to minimize disruption and help ensure continued safe, quality patient care in a disaster or major emergency.
• Collaborate with fellow OEM team members and colleagues throughout the organizations to execute all phases of exercise/event/incident management including organization, setup, and participation and debriefing/issue resolution.
• Write policies, procedures, plans, and QI reports for the emergency management program/plan to ensure regulatory compliance.
• Analyze and manage data for the emergency management program to be used in reports and analysis of program efforts.
• Participate in on-call rotation duties for the Office of Emergency Management.

Benefits

• Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level