Program Manager of Direct Cash Transfer Programs

Larkin Street Youth Services•San Francisco, CA

2h•Hybrid

About The Position

Larkin Street Youth Services is seeking a Program Manager to oversee the Trust Youth Initiative (TYI) pilot and the Prevention Demonstration Pilot (PDP). These "Cash Plus" models combine direct cash transfers (DCTs) with optional supportive programming and services for young adults ages 16-21 to help them secure stable housing and prevent homelessness. The TYI pilot offers 24 months of support, while the PDP offers 12 months and involves systems navigation in education, juvenile justice, and foster care. Larkin Street will coordinate recruitment and deliver supportive programming in partnership with Up Together, which will handle cash payments. Supportive programming includes goal-based planning, budgeting, housing navigation, financial coaching, peer support, and connections to other services. The program implementation follows a co-designed model with national and local partners, including youth with lived expertise, and includes an implementation manual and training.

Requirements

Passionate about the Larkin Street Youth Services mission to end youth homelessness.
Case Management experience with Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds.
Deep understanding of adolescent and young adult development.
Direct experience with individuals experiencing homelessness and housing instability; experience assisting individuals access affordable housing.
Project and/or program management experience - overseeing a team and providing supervision and/or mentorship to colleagues.
Working knowledge of trauma-informed and harm reduction service models and philosophies including Housing First Mental Health First Aid, Motivational Interviewing, Positive Youth Development, Harm Reduction, and Crisis Prevention.
Familiarity with the City of San Francisco’s coordinated entry assessments and placement practices and procedures.
Advanced computer skills including word-processing, presentation making, database operations, spreadsheet management and other software systems; experience working in HMIS a plus. Ability to maintain and execute confidential information.
Deeply committed to integrating youth voice and best practices into all components of the program.
Self-starter and team player.
Willing to serve as an After Hours On-Call Supervisor for 7 days, every 6-8 weeks.
Willing to work holidays occasionally.
Vaccinated against COVID 19.

Nice To Haves

Bachelor’s Degree is preferred, but not required. Years of professional experience can be considered in lieu of a degree.

Responsibilities

Manage all phases of the PDP program, ensuring that 25 youth are enrolled by August 2026 and supported through September 2027.
Manage all phases of future DCT programming with anticipated launch of 1 additional program in early 2026.
Direct the adaptation and development of all program policies, procedures and continuously fine-tune the DCT pilot programs with the inclusion of key stakeholders.
Oversee recruitment and referral coordination with external partners and LSYS staff.
Monitor progress toward and lead learning of outcome goals.
Directly supervise Program Coordinators and contribute to cross-functional supervision of Prevention Services Coordinators.
Provide coaching, support, and professional development aligned with LSYS’s trauma-informed and equity-based values.
Support team and supervisor with leadership and presence at all quarterly learning sessions, grant specific, and leadership level meetings in review of key outcomes, metrics, and strategies.
Ensure consistent and high-quality service delivery including intake, engagement, onboarding, goal setting, case management, referrals and crisis response.
Refine and adapt supportive programming and services to meet participants where they are at.
Support team in connecting participants to housing-focused services such as benefits advocacy, education/employment supports, and Access Points.
Facilitate quarterly case coordination meetings with nonprofit and system partners.
Foster collaborative relationships with referring agencies and city stakeholders. Contribute to LSYS’s referral network and leverage existing knowledge of service providers.
Ensure warm handoffs, accurate data sharing, and strong cross-agency alignment.
Track program progress and client milestones in data systems per grant requirements.
Ensure accuracy of DCT fund distribution and documentation in partnership with UpTogether.
Collaborate with research/evaluation partners to uphold data integrity and support continuous improvement.
Represent LSYS at funder meetings, community events, and system-level planning efforts.
Support development and submission of progress reports, success stories, and compliance documentation.
Assist with marketing and outreach materials related to program engagement.
Attend training, internal meetings, and supervision as required.
Perform other duties as assigned to support program goals.

Benefits

Competitive Salary: $75,000-$80,000 annually.
Choice of Kaiser and Sutter medical plans, plus dental and vision.
Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.
403(b) retirement plan with employer matching.
Flexible spending accounts for Healthcare and Dependent Care expenses.
Life Insurance.
Employee Assistance Program (EAP) for counseling services.
Health Advocate Service.
Commuter Benefits Program.
Paid Sabbatical following 5 and 10 years of employment.