Program Manager - MCCCC Research Operations

Mayo Clinic•Phoenix, AZ

2h•$85,467 - $140,130

About The Position

The Program Manager will oversee the Research Center or Program which serves as the research administrative base for several multicenter clinical trial/research groups with national/international participation. The Program Manager provides leadership, management and direction, and is responsible for the operation of multiple large and complex units/programs within the designated Research Center or Program. Manages unit staffing and performance management; coordinates resources and work load to achieve objectives and strategies. Works with Scientific and Administrative leadership in development of strategic plans, budgets (work unit and programmatic) and process improvements. Manages partnerships with affiliated national/international consortium or program members. Provides consultative expertise regarding policy and/or regulatory questions to investigators and support staff. Independently leads problem-solving and decision-making activities, within the program scope and change management process assessing risks and actions to accomplish program objectives. Interacts with sponsors, including pharmaceutical companies, federal (e.g. National Institutes of Health, Department of Defense) and others. Continually evaluates work unit processes and procedures for effectiveness and efficiency and implements quality improvement efforts. Participates in grant renewal processes. Facilitates department meetings, maintains active role on administrative and executive committees, task forces and acts as a "change agent" for the unit(s). Acts as a mentor for the supervisors and staff within the unit(s). Initiates and maintains positive working relationships with internal (e.g. IRB, Compliance Office, other CRO Units, MCA, MCF, etc.) and external customers (e.g. FDA, NCI, OHRP, etc.). Directs and controls the activities of large/mega/major/complex/business critical research programs having overall responsibility for planning, budgeting, implementing and maintaining costs, methods and employees. Accountable for the achievement of program goals, objectives, budget and timelines. Determines and establishes organizational structures and supervisory relationships, subject to leadership approval. Manages multiple and/or high complex programs and deals with many investigators both within and outside of Mayo and also internationally. Develops program strategy, program planning, implementation plan and program metrics. Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all programs responsible for. Decisions would affect the financial, employee, or public relations posture of Mayo or the research center.

Requirements

Leadership, management and direction for Research Center or Program operations.
Management of unit staffing and performance.
Coordination of resources and workload.
Development of strategic plans, budgets, and process improvements.
Management of partnerships with national/international consortium or program members.
Consultative expertise regarding policy and/or regulatory questions.
Problem-solving and decision-making activities.
Interaction with sponsors (pharmaceutical companies, federal agencies, etc.).
Evaluation and implementation of quality improvement efforts for work unit processes.
Participation in grant renewal processes.
Facilitation of department meetings and active role on committees/task forces.
Mentorship for supervisors and staff.
Maintenance of positive working relationships with internal and external customers.
Direction and control of research programs, including planning, budgeting, and cost/method/employee management.
Accountability for program goals, objectives, budget, and timelines.
Determination of organizational structures and supervisory relationships.
Management of multiple and/or high complex programs and investigators.
Development of program strategy, planning, implementation plan, and metrics.
Implementation and maintenance of a quality management program.

Responsibilities

Oversee the Research Center or Program which serves as the research administrative base for several multicenter clinical trial/research groups with national/international participation.
Provide leadership, management and direction, and is responsible for the operation of multiple large and complex units/programs within the designated Research Center or Program.
Manage unit staffing and performance management; coordinate resources and work load to achieve objectives and strategies.
Work with Scientific and Administrative leadership in development of strategic plans, budgets (work unit and programmatic) and process improvements.
Manage partnerships with affiliated national/international consortium or program members.
Provide consultative expertise regarding policy and/or regulatory questions to investigators and support staff.
Independently lead problem-solving and decision-making activities, within the program scope and change management process assessing risks and actions to accomplish program objectives.
Interact with sponsors, including pharmaceutical companies, federal (e.g. National Institutes of Health, Department of Defense) and others.
Continually evaluate work unit processes and procedures for effectiveness and efficiency and implement quality improvement efforts.
Participate in grant renewal processes.
Facilitate department meetings, maintain active role on administrative and executive committees, task forces and act as a "change agent" for the unit(s).
Act as a mentor for the supervisors and staff within the unit(s).
Initiate and maintain positive working relationships with internal (e.g. IRB, Compliance Office, other CRO Units, MCA, MCF, etc.) and external customers (e.g. FDA, NCI, OHRP, etc.).
Direct and control the activities of large/mega/major/complex/business critical research programs having overall responsibility for planning, budgeting, implementing and maintaining costs, methods and employees.
Be accountable for the achievement of program goals, objectives, budget and timelines.
Determine and establish organizational structures and supervisory relationships, subject to leadership approval.
Manage multiple and/or high complex programs and deal with many investigators both within and outside of Mayo and also internationally.
Develop program strategy, program planning, implementation plan and program metrics.
Ensure high quality and minimum program costs by implementing and maintaining a quality management program across all programs responsible for.
Make decisions that would affect the financial, employee, or public relations posture of Mayo or the research center.