Program Manager, Manager

TAKE2 CONSULTING LLC•Vienna, VA

17h•Hybrid

About The Position

As a Program Manager, Manager at Take2, you will be the primary point of contact for our client's program(s), ensuring the smooth delivery of services and fostering strong relationships with key stakeholders. You'll play a pivotal role in driving program expansion and ensuring operational excellence. Take2 is a dynamic, rapidly expanding, entrepreneurial mid-sized company that has experienced remarkable growth since its establishment in 2015. We are proud to be listed as an Inc. 5000 company for seven consecutive years and have been recognized as one of the fastest-growing businesses by the Washington Business Journal for three years. In ten years, we have grown to a team of over 1000 employees. What distinguishes Take2 is our unique approach to delivering Commercial and Federal IT staffing and consulting services, coupled with our resolute commitment to tackling the human capital challenges faced by our Federal and commercial clientele. Our specialization in cybersecurity, cloud and infrastructure, software development, and data solutions has positioned us as pioneers, elevating us significantly above the competition.

Requirements

Bachelor’s degree in Business, Information Technology, Human Resources, or a related field; equivalent professional experience may be considered.
7–12 years of progressive experience within IT staffing, consulting services, or government contracting environments.
Minimum of 7 years of program, account, or client management experience supporting federal government and/or Department of Defense (DoD) programs.
Demonstrated experience managing client relationships, program delivery, and operational performance on a Federal program with at least $10mil in revenue.
Proven ability to lead complex programs, support business growth initiatives, and serve as a trusted advisor to federal clients and stakeholders.
Proven track record of successfully managing large-scale enterprise accounts and leading teams of 50+ consultants in the staffing or professional services industry.
Strong account management and relationship-building skills, with the ability to identify expansion opportunities and drive organic growth within existing accounts.
Demonstrated experience leading process improvement initiatives and cross-functional projects to enhance operational efficiency.
Exceptional verbal and written communication skills, with the ability to present complex information clearly to both executive clients and internal stakeholders.
Highly analytical with strong problem-solving abilities and sound judgment in fast-paced, high-pressure environments.
Results-oriented mindset with a proven ability to deliver high-quality outcomes while managing competing priorities and tight deadlines.

Responsibilities

Provide strategic leadership and day-to-day management for a large enterprise client account, overseeing a team of 70+ consultants to ensure exceptional service delivery, high client satisfaction, and successful program outcomes. This includes maintaining both contractual and cyber compliance across the program and with Take2 personnel
Act as the primary point of contact for key client stakeholders, building strong relationships, understanding evolving needs, and proactively driving program growth and performance.
Monitor program performance through key metrics and KPIs, analyze trends, identify risks, and implement corrective actions to maintain service excellence. This includes budgeting, forecasting and tracking targets for Revenue and Gross Margin
Support account expansion efforts by identifying opportunities to grow scope and headcount within the existing enterprise account (Account Management / Account Executive responsibilities).
Growing the Take2’s headcount on the program through qualifying program requisitions and identifying qualified personnel who are placed on the program
Identify new program opportunities and lead the coordination, onboarding, and operational stand-up processes to successfully integrate new Take2 programs.
Collaborate with federal sales and recruiting teams to identify and staff new requirements, strengthening program presence within the client organization.
Lead internal process improvement initiatives and cross-functional projects to enhance operational efficiency, standardize best practices, and drive continuous improvement across the Federal Business Unit.
Prepare and deliver high-impact presentations and monthly status reports for client and internal stakeholders, clearly communicating program performance, successes, challenges, and growth opportunities.
Serve as a liaison between the client and internal teams to ensure transparent communication, timely issue resolution, and strong alignment.
Maintain accurate program documentation, including contracts, deliverables, and compliance records.