Program Manager (LPN) - Valencia County

Roadrunner Health Services•Los Lunas, NM

5d•Onsite

About The Position

Performs a broad range of administrative functions to support the operations of a health care unit and employees within a correctional setting. This role involves managing administrative duties, ensuring accurate record-keeping, facilitating communication, and maintaining office operations. The position requires strong organizational skills, attention to detail, and the ability to work effectively in a demanding environment.

Requirements

High school diploma or equivalent.
At least one year of proven office administration experience.
Proficiency with Microsoft Office and Excel.
Experience using office equipment, such as copiers, fax machine, scanner.
Proven communication skills.
Experience working closely with management.
Strong organizational skills and ability to multitask.
Completes initial and annual tuberculin screening and tuberculosis skin testing when applicable.
May be required to maintain active CPR certification, as mandated by contract or client.
Ability to pass background investigation and obtain agency security clearance where applicable.

Nice To Haves

Additional computer training or certification preferred.
Correctional and/or health care environment experience preferred.
Experience with timekeeping systems.
Experience with Workers Compensation data collection and claims submission.

Responsibilities

Perform administrative duties including ad hoc reports, payroll, personnel HR processing, and maintaining local personnel, credentialing, health & safety, and training files.
Compose and distribute meeting minutes and assist facility management with ad hoc reports.
Ensure payroll hours are entered appropriately using the timekeeping system and follow all company policies regarding payroll.
Follow up with employees who have timekeeping exceptions and meet expected deadlines.
Support facility administration in Workers Compensation data collection and submission of claims.
Open, read, and distribute incoming mail.
Facilitate communication between sites, clinical and operational leadership, and the Regional/Corporate office.
Maintain office supply inventory and order as needed.
Support medical supply ordering as requested.
Answer phones and handle and direct inquiries professionally and efficiently.
Set up and maintain paper and electronic filing systems for records, correspondence, and other materials.
Update telephone directory and prepare and submit personnel changes.
Maintain professional acumen in all interactions with employees and the client.
Follow the designated chain of command for issue resolution.
Attend all staff meetings and in-service education programs as required.
Maintain strict confidentiality regarding employee data, including workers' compensation, health-related, pay, or performance information.
Ensure compliance with all facility and Company policies, Federal and State laws, regulations, and guidelines, including HIPAA.
Understand and adhere to safety and security rules and regulations of the institution.