Program Manager, Leaves & Accommodations
About The Position
The Program Manager (Assignment: Leaves & Accommodations) is accountable for leading the strategy, administration, compliance, and continuous improvement of WelbeHealth’s leave of absence and accommodation programs. This role serves as the organizational subject matter expert for leave management and partners closely with People leaders, Legal, Payroll, Benefits, Operations, and third-party administrators to deliver consistent, compliant, and employee-centered leave experience. The Program Manager will drive enterprise-wide leave initiatives, oversee vendor performance and program effectiveness, and develop scalable processes that support a growing, multi-state workforce. This role is different because the Program Manager at WelbeHealth: Owns the strategy and evolution of WelbeHealth’s leave and accommodation programs, with the opportunity to build scalable, employee-centered processes. Serves as a trusted subject matter expert and cross-functional partner, balancing complex leave and accommodation requirements with compliance, operational effectiveness, vendor management, and compassionate employee experience.
Requirements
- Bachelor’s degree in human resources, business, or related field preferred; equivalent experience considered
- Minimum of five (5) years of progressive experience in leave administration, disability management, accommodations, or related HR programs, including experience managing complex cases in a multi-state environment
- Minimum of three (3) years of experience leading programs, projects, or teams with demonstrated ability to influence cross-functional stakeholders and drive process improvements
- Strong knowledge and practical application of federal and state leave and disability laws, including FMLA, ADA, PWFA, CFRA, HIPAA, and paid family leave programs
- Familiarity with California statutory leave and disability programs required
- Experience overseeing third-party leave administrators and vendor relationships
Nice To Haves
- Experience administering or coordinating workers’ compensation claims preferred
- HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR, CLMS) preferred
Responsibilities
- Own and lead WelbeHealth’s leave of absence programs, including FMLA, ADA, parental leave, personal leave, workers’ compensation coordination, paid family leave, and related accommodations, refining the end-to-end leave and reentry experience to support employees through critical life events with empathy, clarity, and consistency
- Develop and execute a long-term leave management strategy focused on compliance, operational efficiency, employee experience, and scalability
- Serve as the escalation point for complex or sensitive leave and accommodation matters
- Manage vendor relationships, service-level expectations, audits, escalations, and performance reviews to ensure high-quality service delivery
- Ensure compliance with all applicable federal, state, and local leave and accommodation laws, including FMLA, ADA, PWFA, CFRA, HIPAA, and workers’ compensation regulations
- Monitor legislative changes and assess organizational impact, recommending updates to policies, practices, and training as needed
- Maintain complete and accurate leave and accommodation records in accordance with legal and organizational requirements
Benefits
- Medical insurance coverage (Medical, Dental, Vision)
- 17 days of personal time off (PTO)
- 12 holidays observed annually
- 6 sick days
- 401K savings + match
- Comprehensive compensation package including base pay and bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
