Program Manager / Lead Case Manager

Goldbelt, Inc.•Warner Robins, GA

About The Position

Goldbelt Halo accelerates military health science and technology from discovery to fielded capability by aligning research with validated Defense Health Agency and Joint Force medical gaps. We ensure that solutions transition into operational use, strengthening warfighter readiness and survivability. Our work spans warfighter wellness, biosurveillance, infectious disease, trauma care, and AI-driven decision making. Goldbelt Halo, LLC is looking for a Program Manager/Lead Case Manager. This position is contingent upon the successful award of a contract currently under bid.

Requirements

  • Working knowledge of military medical readiness concepts, including retention, flying standards, LOD, RILO, and/or disability-related workflows.
  • Strong program or project management, QA, reporting, and team leadership experience.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office and PDF tools.
  • Strong experience in military medical case management, medical readiness, disability evaluation, occupational health, or comparable regulated healthcare administration.
  • Demonstrated experience managing medical cases involving physical exams, medical standards, waivers, or disposition actions.
  • Ability to obtain and maintain a favorable Tier 1 background investigation and Government system access.

Nice To Haves

  • Prior Air Force medical or AFRC experience.
  • Hands-on experience with AIMWTS, ECT, PEPP, MEDXS, ASIMS, JLV, MICT, MILPDS, Salesforce, MyFSS, BOMC KX, or AFNET.
  • Prior experience supervising case managers or medical administrative teams.
  • Familiarity with Air Force medical standards and waiver processes.

Responsibilities

  • Lead day-to-day contract operations and serve as the primary contractor interface with the Government.
  • Manage workflow, staffing, workload distribution, quality assurance, backlog, reporting, and performance metrics.
  • Provide senior-level support for complex aeromedical cases and interpretation of medical standards.
  • Oversee case processing, waiver actions, LOD/RILO support, final disposition, and customer support.
  • Conduct routine quality reviews and ensure accuracy and timeliness standards are met.
  • Lead transition, onboarding, training, cross-training, and continuity planning.
  • Manage monthly status reporting, meetings, issue escalation, and COR communications.
  • Provide coverage and technical guidance during workload surges or staffing gaps.

Benefits

  • medical, dental, and vision insurance
  • a 401(k) plan with company matching
  • tax-deferred savings options
  • supplementary benefits
  • paid time off
  • professional development opportunities
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