Program Manager - IT Business Integration

Pella Corporation • Pella, IA

8d • Hybrid

About The Position

Program Manager- IT Business Integration Pella, Iowa (hybrid) Pella Corporation is a leading fenestration manufacturer and distributor dedicated to delivering innovative window and door solutions that enhance building performance and sustainability. As we embark on a transformative journey to implement Infor LN as our new ERP system, we are building a high ‑ performing team to drive operational excellence, modernize processes, and future proof our enterprise. We are seeking an experienced Business Process Integrator with in-depth Record to Report (R2R) expertise to serve as a key member of our Business Transformation team. In this role, you will shape the vision for integrating Infor LN – CloudSuite Industrial Enterprise across the organization—bridging business needs with technical solutions, architecting future ‑ state processes, and ensuring seamless implementation of R2R capabilities. You will partner closely with Finance, IT, Procurement, Operations, and external partners to deliver a cohesive, scalable, and high ‑ performing ERP ecosystem. Preference is given to candidates with hands ‑ on Infor LN experience.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or related field.
• 5+ years of experience as a Business Analyst, Process Integrator, or similar role supporting finance and ERP initiatives.
• Strong expertise in R2R processes, including cost accounting and inventory valuation.
• Proven track record executing full ERP implementation lifecycles (discovery through hypercare).
• Experience managing software and process changes across all phases of an agile or iterative lifecycle.
• Proficiency with process mapping tools (Ex. Visio, Lucidchart) and familiarity with major ERP platforms (Ex. Infor LN, Microsoft D365)
• Highly organized, detail-oriented problem solver with strong analytical and communication skills.
• Ability to work in fast-paced environments, managing multiple priorities and stakeholders.
• Demonstrated ability to influence management on technical and business solutions.
• Commitment to Pella’s mission, values, and culture of caring deeply, learning continuously, and achieving results.

Nice To Haves

• Hands ‑ on experience with Infor LN R2R modules (General Ledger, Intercompany, Financial Close, Reporting, Accounts Payable, Accounts Receivables, Projects/Fixed Assets, Costing).
• Experience with Legal Entity Structure, Sales, and Use Tax.
• Experience with AI ‑ driven financial tools or RPA technologies.
• Experience with Jira.
• ERP or process improvement certifications.
• Experience in fenestration, construction materials, or discrete manufacturing.

Responsibilities

• Build strong relationships with business stakeholders and IT counterparts to collaboratively shape end ‑ to ‑ end business process strategy in one or more process lanes (i.e. Product Concept to Launch, Lead to Customer, Order to Cash, Procure to Pay, Record to Report, Manufacture to Deliver).
• Act as a technical visionary and strategist for Pella’s ERP platform and related applications, including PLM, CPQ, and QMS.
• Map current processes and architect future ‑ state workflows focused on efficiency, compliance, and data quality .
• Conduct detailed gap analyses between current R2R processes and Infor LN capabilities; document business requirements and recommend optimal configurations or enhancements.
• Distill large initiatives into executable roadmaps that balance new technology adoption with responsible deprecation of legacy applications such as Oracle EBS.
• Lead the full lifecycle of implementation within Infor LN—including discovery, design, build, testing, training, deployment, and hypercare for one or more process lanes.
• Interface with Subject Matter Experts (SMEs) to translate requirements into functional solutions and demonstrate business value.
• Partner with enterprise architects and technical teams to ensure alignment between business vision, system design, and technical execution.
• Identify risks, issues, and dependencies across projects and drive mitigation strategies.
• Serve as the primary SME for R2R processes: general ledger, financial close, account reconciliations, fixed assets, intercompany accounting, and financial reporting.
• Identify and prioritize continuous improvement opportunities—leveraging automation, predictive analytics, and RPA tools to improve accuracy and reduce cycle times.
• Use data analytics and KPIs to measure and evaluate the success of process changes and technology enablement pre ‑ and post ‑ launch.
• Troubleshoot post ‑ implementation issues and recommend long ‑ term enhancements to sustain optimal performance in the Infor LN environment.
• Develop and execute test plans including leading cycle testing at implementation sites.
• Create and deliver training materials that support end ‑ user adoption and minimize transition impacts.
• Develop communication materials and execute plans that align stakeholders with transformation objectives.
• Support organizational change management by communicating updates, benefits, and impacts of new processes and technology.
• Work cross ‑ functionally with Finance, IT, Procurement, Operations, and external implementation partners to ensure readiness for deployment.
• Lead/facilitate small to medium-sized cross-functional teams, providing direction to internal contributors and external consultants.
• Guide team members toward better outcomes, resolve conflicts quickly, and provide constructive feedback.

Benefits

• The opportunity to shape the future of Pella’s operations during a major enterprise transformation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level