Program Manager, International Medical Exchange

Brown University•Providence, RI

1d•Hybrid

About The Position

The Program Manager oversees and manages all aspects of Brown University’s international medical student programs within the Division of Biology and Medicine. This role facilitates the end-to-end experience for both incoming international students and outgoing Brown medical (AMS) and undergraduate (PLME) students. The Program Manager leads the application and placement processes, ensuring compliance with institutional requirements, managing student advising, enrollment, and recruitment for 18 active international programs along with program evaluation. The Program Manager is a critical advocate for student well-being and safety. They manage the TravelSafe system, serve as the main point of contact for health and wellness concerns, and may lead undergraduate group international travel and conduct site visits to international partners if faculty are not available. To accomplish this work the position maintains appropriate collaborations and partnerships including those within The Warren Alpert Medical School, The Program in Liberal Medical Education, The Office of Global Engagement and Office of International Student and Scholar Services. The role also involves program development, ensuring Memoranda of Understanding (MOUs) execution, supporting development of new exchange partnerships, and evaluating current agreements. This position requires robust financial and outreach management. The Program Manager oversees all program-related accounts, including budget development and financial reporting oversight while ensuring compliance with university policies. To promote global health equity, they lead the student ambassador initiatives. This position is essential for maintaining the university's global standards, expanding access for students, and facilitating seamless communication between Brown and its international partner institutions. This is a fixed-term position with a current end date of one year from hire, which may be extended based on available funding.

Requirements

Bachelor’s Degree required
3-5 years’ of related experience required
Cultural competency and experience working with diverse populations required
Excellent communication, organizational and interpersonal skills; ability to maintain confidentiality
Superior organization and customer service skills
Highly proficient in Microsoft Office suite including Word, Excel, PowerPoint, Adobe, and Google Docs
Meticulous attention to detail and a high degree of familiarity with various offices at Brown, affiliated hospitals and international exchange partner schools
Ability to perform job duties efficiently and accurately with minimal supervision, effectively prioritize work, multi-task, and easily adjust to changing work priorities and deadlines
Ability to work both independently and as a member of a team
Maintain a high degree of professionalism, focus and follow-through
Maintain tact, patience, diplomacy and sensitivity when dealing with students from another country
Ability to perform job duties with persistence and tenacity to ensure that the applicants complete the required documents and meet their training requirements in a timely manner
CRIMINAL BACKGROUND AND EDUCATION CHECK REQUIRED

Nice To Haves

Master’s degree preferred
Experience working with financial and budget information, including the ability to analyze and reconcile accounts, is highly desired.
Prior experience with grant coordination and submissions is highly desired
Prior international program management in an academic environment is highly preferred
Demonstrated interest in global health and health equity is highly desired
Fluency in Spanish-language is preferred
Equivalent combination of education and experience

Responsibilities

Oversees and manages all aspects of Brown University’s international medical student programs.
Facilitates the end-to-end experience for both incoming international students and outgoing Brown medical (AMS) and undergraduate (PLME) students.
Leads the application and placement processes, ensuring compliance with institutional requirements.
Manages student advising, enrollment, and recruitment for 18 active international programs.
Conducts program evaluation.
Advocates for student well-being and safety.
Manages the TravelSafe system.
Serves as the main point of contact for health and wellness concerns.
May lead undergraduate group international travel and conduct site visits to international partners if faculty are not available.
Maintains collaborations and partnerships with relevant university departments and offices.
Involves program development, ensuring Memoranda of Understanding (MOUs) execution.
Supports development of new exchange partnerships.
Evaluates current agreements.
Oversees all program-related accounts, including budget development and financial reporting oversight.
Ensures compliance with university policies.
Leads student ambassador initiatives to promote global health equity.
Maintains the university's global standards.
Expands access for students.
Facilitates seamless communication between Brown and its international partner institutions.