Program Manager III - YCSO (Countywide)

Yavapai County Government•Countywide, AZ

22d•Hybrid

About The Position

Under general direction, performs supervisory and leadership duties for Inmate Services Programs. This role involves overseeing contracted services, data collection, and reporting, ensuring program compliance with Federal, State, and County guidelines. The Program Manager manages Inmate Services programs, including educational and substance abuse treatment services, and Reach Out Initiatives focused on mental health. They work directly with inmates to ensure program delivery and implement improvements, collaborating with third-parties, court personnel, and criminal justice and behavioral health partners. The position also involves conducting team meetings, participating in department planning, creating and recommending policies and procedures, overseeing grant applications, and maintaining the Inmate Services Division filing system.

Requirements

Bachelor’s Degree in Behavioral Science, Behavioral Health, Criminal Justice, or related field.
A minimum of four (4) years of progressively responsible experience in a detention or corrections setting, behavioral health intervention, multi-disciplinary coordination, or a related field.
An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year per year basis.
Must possess a valid Arizona driver’s license.
Integrity, honesty, dependability, industry thoroughness, accuracy, good judgment, initiative, and courtesy.
Must successfully complete a minimum six (6) month probation period.
Knowledge of applicable federal, state, and county guidelines.
Knowledge of Yavapai County services and resources.
Knowledge of Business English, spelling, grammar, punctuation, and composition.
Knowledge of clerical, office practices and procedures.
Knowledge of research techniques and report writing.
Knowledge of current MS office software.
Knowledge of filing and recordkeeping.
Skill in program development and management.
Skill in supervision and training.
Skill in conflict resolution, problem-solving, and mediation practices.
Skill in persuasive and motivational communications.
Skill in grant coordination.
Communicate effectively verbally and in writing and communicate orally in a face-to-face setting and by telephone with public and employees.
Establish and maintain effective working relationships with employees, other agencies, and the public.
Well-organized and detail oriented.
Ability to perform duties at both the Camp Verde and the Prescott detention facilities.
Ability to exercise good judgment, maintain confidentiality, and handle sensitive information with utmost discretion.
Ability to be cognitive of the diverse nature of the population and reflect inclusiveness in behaviors, communications, and in programs and processes.
Ability to protect the privacy of personal health information as defined in state and federal law.
Ability to respond flexibly to unexpected demands and work in an intense environment.
Ability to effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner.
Ability to develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
Ability to keep management informed of key operating issues affecting the department.
Ability to remain current in knowledge required to perform assigned duties.
Ability to handle confidential matters and maintain discretion always.
Ability to work professionally and effectively with co-workers, clients, victims of crime, witnesses, and the general public.
Ability to act with courtesy, tact, and diplomacy.

Nice To Haves

All persons applying for employment with the Sheriff’s Office shall be required to meet the following general qualifications: integrity, honesty, dependability, industry thoroughness, accuracy, good judgment, initiative, and courtesy.
All persons will be required to complete a thorough background investigation to include, but not limited to polygraph, psychological, and physical fitness test.

Responsibilities

Recruits, trains, and ensures staff are qualified to perform job functions; provides supervision and support to staff; develops performance evaluations.
Oversees contracted services, data collection, and reporting requirements and ensures programs comply with Federal, State, and County guidelines.
Manages Inmate Services programs to include educational and substance abuse treatment services and Reach Out Initiatives focused on mental health.
Works directly with inmates to ensure Inmate Services Programs are being delivered and makes program improvements.
Collaborates with third-parties, diverse court personnel, and other criminal justice and behavioral health partners.
Conducts team meetings and participates in the planning of department meetings.
Creates, reviews, and recommends policies, procedures, and protocol implementation to include quality control.
Oversees applications and implementation of program grants.
Creates and maintains the Inmate Services Division filing system.
Performs other job-related duties as assigned.