Program Manager III

Expedia Group•Austin, TX

23h•$146,000 - $233,500

About The Position

Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. The Multi-Channel Shopping (MCS) Tech team is a large, globally distributed engineering organization responsible for personalized shopping experiences across Expedia Group brands and lines of business that help travelers move from discovery to selection. This Tech Program Manager III role is embedded within the MCS Tech Leadership Team, running and evolving the cross-org operational programs — from developer excellence and AI enablement to cost efficiency and leadership rhythms — that keep MCS aligned, efficient, and healthy.

Requirements

4–6 years of experience in technical program management or program management in a technology-centric environment
Bachelor's degree in Computer Science, Business, or a related field; or equivalent related professional experience
Demonstrated experience planning and executing cross-functional programs spanning multiple teams or functions
Comfortable operating in technical environments and collaborating closely with engineers — no coding required, but able to follow technical conversations and ask informed questions
Proven ability to translate ambiguous ideas into concrete mechanisms — such as building new operating forums, standardizing workflows, or rolling out org-wide programs
Data fluency: able to self-serve from dashboards and BI tools, and translate data into insights and recommendations for senior leaders
Proficient written and verbal communication skills, including experience presenting to senior leaders and facilitating working sessions across diverse stakeholder groups

Nice To Haves

Experience in a BizOps, chief of staff, or operations role supporting a technology leadership team
Hands-on experience using AI tools and agentic workflows to improve operational efficiency — including areas like reporting automation, communications drafting, or self-service tooling for teams
Familiarity with engineering effectiveness and developer experience tooling or frameworks (e.g., LinearB, Jira, CloudZero)
Working knowledge of Agile methodologies and the software development lifecycle in a technology organization

Responsibilities

Design and execute cross-MCS operational programs — including developer excellence, AI enablement initiatives, cloud cost optimization, site leader programs, hackathons, and engineering showcases — with clear charters, milestones, and success metrics
Operate and continuously improve the MCS leadership operating cadence, including L3/L4 Opex meetings and Tech Reviews; maintain agendas, track decisions, and ensure follow-through
Build and maintain metrics, dashboards, and clear narratives that give leaders a real-time view of program health, risks, and tradeoffs across the organization
Translate ambiguous leadership decisions and strategy into concrete plans, cadences, and communications, then drive day-to-day execution across MCS
Proactively identify and mitigate risks, coordinating with stakeholders to anticipate, surface, and escalate blockers before they impact program outcomes
Drive operational hygiene and change execution — including org structure, cost center tracking, and tooling hygiene (LinearB, Jira, CloudZero) — coordinating with HR, Finance, and platform partners
Support cross-org learning and engagement programs — including AI showcases, hackathons, builder events, and learning opportunities — that strengthen technical learning, cross-pollination, and recognition across MCS.
Synthesize complex technical and business context into concise, audience-tailored communications for audiences ranging from ICs to VP+ leadership
Design and maintain lightweight playbooks, templates, and AI-assisted workflows that create self-service options and reduce operational friction for leaders and teams
Apply whole-systems thinking to assess bottlenecks in organizational processes, identify efficiency opportunities, and drive continuous improvement across org boundaries
Build trusted cross-functional relationships with L4/L5 leaders, Finance, HRBP, DevEx, and central partners to keep programs healthy and resolve misalignments early