Program Manager III, Selling Partner Experience Governance (SPXG)

Amazon • Seattle, WA

23h • Onsite

About The Position

We are seeking an innovative, entrepreneurial Program Manager to lead design and implementation of international expansion infrastructure for Selling Partner Experience. In this role, you will partner with internal teams to deliver and interpret metrics that improve the Global experience of our 2M Selling partners worldwide. You'll lead the worldwide roll out to enable seamless international expansion for Sellers across Amazon's worldwide stores. Collective work across the program addresses key Seller pain points, transforming a historically fragmented, complex process into a cohesive global selling experience for Sellers while delivering broader selection and better value for customers. Your expertise in program management and data analysis will be crucial as you work across teams to define and measure global success for all Amazon-built Seller experiences. This position requires someone who can think strategically, execute with precision, and build strong partnerships across the organization to drive improvements that make a real difference for our global Selling partners. The successful candidate will be a motivated self-starter that can work in a fast-paced, data-driven environment; have great bias for action; be deeply customer-centric; along with the ability to have a little bit of fun.

Requirements

• 5+ years of program or project management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience using data and metrics to determine and drive improvements

Nice To Haves

• 5+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience using SQL to pull data and metrics to deliver reports
• Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
• Experience identifying opportunities to integrate AI solutions into products and services to drive business value

Responsibilities

• Partner with our cross-functional stakeholders to deliver across multiple workstreams
• Define, measure, and interpret metrics that evaluate Selling partner experiences across these workstreams
• Partner with internal teams to identify and implement program strategies to address opportunities for improvement in Seller applications.
• Contribute to cross-org XBR (WBR, MBR, QBR) reporting to showcase progress, risks and opportunities.
• Build and maintain strong relationships with partner teams through effective communication strategies, ensuring alignment on goals and driving consensus on implementation priorities.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior