Program Manager III (Revenue Cycle Manager) - CHS (Prescott)

Yavapai County Government • Prescott, AZ

6d • Onsite

About The Position

Yavapai County Community Health Services is seeking a Program Manager III (Revenue Cycle Manager). The ideal candidate has experience in medical billing, coding, and electronic health record (EHR) systems, specifically NextGen, along with an understanding of Federally Qualified Health Centers (FQHCs), billing denials, management practices, key performance indicators, and team leadership.

The position manages staff and contracted services, oversees department operations and resources, and ensures compliance with applicable Federal, State, and County requirements. It also oversees policy implementation, program evaluation, and quality improvement. The work environment is an office that is adequately lighted, heated or cooled, and ventilated. This is an exempt, at-will, non-safety-sensitive position.

Requirements

• Bachelor's degree in Public Health or a closely related field; an equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis.
• At least two years of experience in program management and supervision, including two years in public health or a related field.
• Valid Arizona driver's license.
• Current fingerprint clearance card issued by the Arizona Department of Public Safety.
• Knowledge of community health and community health education; business English; clerical office practices and procedures; research techniques and report writing; current Microsoft Office software; and filing and recordkeeping.
• Skills in supervision and management, financial and budget management, public speaking, customer service, effective verbal and written communication, relationship-building, organization, and attention to detail.
• Ability to lead and motivate staff; provide timely, accurate, professional, and confidential services; adapt to changing circumstances; participate in professional development; follow policies and regulations; respond to public-health emergencies according to the department Emergency Response Plan; keep management informed; maintain discretion; and act with courtesy, tact, and diplomacy.
• Ability to sit or stand for extended periods; read printed materials and a computer screen; communicate in person and by telephone; perform frequent repetitive movements of the arms, fingers, and wrists; and lift up to 15 pounds.

Nice To Haves

• Experience with medical billing, coding, and EHR systems, specifically NextGen.
• Understanding of FQHCs, billing denials, management practices, key performance indicators, and team leadership.

Responsibilities

• Recruit, train, and ensure staff are qualified to perform their job functions; provide supervision and support; and conduct performance evaluations.
• Oversee contracted services, including cooperation with state agencies, writing RFP responses, contract compliance, budget management, data collection, and reporting requirements.
• Respond to calls from the public as needed.
• Ensure efficient use of department resources, including office supplies, space, and shared items; oversee site operations, equipment maintenance and repair, ordering general office supplies, and office appearance and cleanliness.
• Oversee implementation of policies, procedures, and protocols, as well as program evaluation and quality improvement.
• Ensure compliance with Federal, State, and County requirements, including day-to-day activities and reporting guidelines for all areas of responsibility.
• Oversee quality assessment, evaluation, and improvement.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager