Program Manager III, Materials Management, Customer Cloud Logistics

Google•Atlanta, GA

13d•$159,000 - $230,000

About The Position

The Materials Management Program Manager is a cross-functional leader responsible for orchestrating the end-to-end logistics and materials pipeline to ensure customer orders are fulfilled accurately and on schedule. The role connects sales, warehouse operations, transportation networks, and customers, driving operational excellence, proactive communication, and ongoing process improvement while meeting delivery schedules cost-effectively. As a Program Manager at Google, you will lead complex, multidisciplinary projects from start to finish. This includes coordinating stakeholders, planning requirements, managing schedules, identifying risks, communicating with cross-functional partners, and keeping participants informed about progress and deadlines. Projects may span offices and time zones. Google Cloud provides enterprise-grade solutions and tools to organizations in more than 200 countries and territories. Individual pay is determined by job-related skills, experience, and relevant education or training. The posted US salary range is $159,000–$230,000, with a 15% bonus target, equity, and benefits.

Requirements

Bachelor’s degree or equivalent practical experience.
5 years of experience in program or project management.
Experience in supply chain planning, such as materials planning, logistics capacity planning, or customer order management, to orchestrate end-to-end logistics.
Experience with logistics software, such as TMS, WMS, or ERP.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
5 years of experience in logistics, supply chain, or customer service roles, with a focus on customer-facing logistics.
Strong understanding of logistics principles, transportation modes, warehousing operations, and international shipping.
Proven ability to manage complex logistics processes and resolve customer issues effectively.
Customer-centric mindset and strong commitment to exceptional service.
Ability to work independently and collaboratively in a fast-paced environment.
Excellent communication and presentation skills.
Strong investigative and problem-solving skills, including the ability to interpret data and make informed decisions.

Responsibilities

Oversee the order life cycle to ensure timely and accurate fulfillment and delivery.
Coordinate logistics communications, including status updates and tracking, and proactively solve problems.
Investigate delivery exceptions and implement solutions to improve future operational performance.
Optimize inventory allocation across sales, production planning, and logistics functions.
Streamline warehouse picking, packing, and loading processes with operational leads.
Build and manage relationships with customers, carriers, and external partners.
Oversee carrier selection and route planning to balance cost-effectiveness with on-time delivery.
Use transportation management, warehouse management, or enterprise resource planning software to track shipments, analyze transit data, and automate tracking.
Measure and report logistics metrics, including On-Time-In-Full, order accuracy, and freight spend.
Evaluate logistics workflows to reduce lead times and overhead and improve scalability.
Maintain logistics records, including shipping manifests, customs documents, and invoices, in alignment with regulations.