Program Manager III, Global Business Tools

Google•New York, NY

16h

About The Position

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. The GBO Tools teams are responsible for improving sales and support efficiency and effectiveness by building great tools for its users. Our team is the glue that binds the direction of the business with the needs of GBO in our ads ecosystem. We accomplish this by partnering with Product Management, Engineering, Sales, gTech, GTM, and many other teams to deliver a delightful experience to our users. In this role, you will lead complex sales, agency tooling, and third-party (3P) ecosystem initiatives (including Ad Tech and Google Marketing Platform), reaching beyond your immediate team and organization. Your primary mandate will be to bring structure, clarity, and operational excellence to the space, and partner with various stakeholders to ensure strategic alignment. You will take loosely defined problems, establish clear governance, and forge a cohesive path forward for multiple cross-functional stakeholders. You will balance this drive with a strong collaborative spirit, working seamlessly as a team to achieve goals. The Global Business Organization (GBO) is the engine that powers Google’s full ecosystem of products and services to help customers and partners succeed and grow. GBO includes the commercial arms of Ads sellers, business development teams, and customer services and support, as well as overlay programs that enable coordinated engagement with Google's most complex and important customers and partners.

Requirements

Bachelor's degree or equivalent practical experience.
5 years of experience in program or project management.

Nice To Haves

Experience with CRM (Client Relationship Management) systems or the Software Development Life Cycle (SDLC).
Experience with 3P ecosystems and partnerships within ad tech and Google marketing platform.
Experience in program management and cross-organizational coordination, including planning, execution, risk management, stakeholder management, and executive engagement.
Experience bringing structure to a newly formed team, creating documentation and new business processes to drive efficiency and organizational consistency.

Responsibilities

Architect program strategy and goal, communicating organizational impact to executive stakeholders.
Define and lead program charters, managing scope, timeline, Objectives and Key Results (OKRs), and risks for complex initiatives.
Drive governance and engagement across work streams to ensure alignment and effective escalation.
Lead executive stakeholder management, take a leadership role in partnering with executive business stakeholders to achieve program goals.
Identify and implement process improvements and innovative solutions to optimize program delivery and business impact.