Program Mgr II

PNC•Pittsburgh, PA

1d•$91,000 - $185,900•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager II within PNC's Private Bank organization, you may be based in Philadelphia, PA; Pittsburgh, PA; Charlotte, NC or Cleveland, OH. Strategic Advisory Solutions (SAS) provides specialized advice, planning expertise, fiduciary solutions, and Business Owner Solutions that support the Private Bank’s growth strategy. The Strategy Execution Manager will lead the interconnected work required to advance the SAS strategy and align SAS delivery with the Private Bank Target Operating Model and help to develop the teams, talent, resources and operating practices that allow specialized advice to scale.

Requirements

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Accountability
Client Counseling
Decision Making
Results-Oriented
Strategic Planning
Accuracy and Attention to Detail
Analytical Thinking
Consulting
Effective Communications
Organizational Change Management
Organizational Leadership
Problem Solving
Program Management (M0260)
Project Management

Nice To Haves

Proven ability to lead complex, cross-functional strategic initiatives from planning through execution and adoption.
Strong experience translating business strategy into actionable roadmaps, measurable outcomes, and operational results.
Demonstrated success managing multiple workstreams, stakeholders, dependencies, and competing priorities in a fast-paced environment.
Skilled at building alignment and influencing decisions across senior leaders, business partners, and functional teams.
Experience designing and implementing new operating models, service delivery frameworks, shared resources, or scalable business processes.
Exceptional program and project management capabilities with a track record of driving accountability and delivering results.
Strong analytical, problem-solving, and critical-thinking skills with the ability to identify risks and recommend solutions.
Excellent executive communication and presentation skills, including delivering concise, decision-oriented updates to leadership.
Experience developing talent through coaching, mentoring, experiential learning, and business-led development opportunities.
Proven ability to lead and develop program management professionals and high-performing teams.
Ability to create scalable solutions that improve advisor effectiveness, operational efficiency, and client service delivery.
Experience in financial services, wealth management, private banking, professional services, or a related advisory environment preferred.

Responsibilities

Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy.
Leads complex programs/projects requiring planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may reach or exceed $25m.
Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
Oversight and reporting for the program budget while working to ensure success of the program.
Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
Teams with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.