Program Manager II

Catholic Charities of the Archdiocese of St Paul and Minneapolis • Minneapolis, MN

10d • $64,000 - $72,000 • Onsite

About The Position

Catholic Charities is seeking a dynamic and self-motivated people leader who is compassionate, trauma-informed, and culturally aware to serve as a Program Manager II overseeing our daytime Minneapolis Opportunity Center. The Mary F. Frey Opportunity Center is an integrated one-stop location connecting adults to critical daytime services to improve their health, income, housing stability, and overall well-being. This role ensures coordinated, high-quality services delivered in partnership with community organizations such as Ramsey County, Hennepin County Minnesota Community Care, veteran services, and mental-health providers. The Program Manager cultivates a trauma-informed, inclusive environment that fosters dignity and belonging while maintaining strong operational, financial, and compliance standards. The successful candidate demonstrates collaborative leadership, strong business acumen, and a deep commitment to Catholic Charities’ mission of ending homelessness and poverty.

Requirements

• Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.
• Commitment to trauma-informed care, harm reduction, and housing-first principles.
• Equivalent experience or bachelor’s degree in human services, public administration, or a related field
• Minimum of three (3) years of progressive program management and supervisory experience.
• Demonstrated experience with budget oversight and data-driven program management.
• Knowledge of issues related to homelessness, mental health, chemical dependency, and housing systems.
• Proven ability to lead and inspire diverse teams in a fast-paced environment.
• Excellent communication, collaboration, and problem-solving skills.
• Valid driver’s license and proof of insurance required.

Responsibilities

• Provide strategic and day-to-day leadership for the Residences operations and service coordination.
• Supervise, coach, and support program staff to deliver high-quality, trauma-informed services.
• Oversee program budgets and expenditures; ensure compliance with funding and reporting requirements.
• Partner with internal teams and external organizations to maintain seamless referral and navigation systems.
• Monitor data accuracy, outcomes, and reporting for accountability and continuous improvement.
• Lead program planning and quality-assurance initiatives that align with agency and community goals.
• Represent Catholic Charities in cross-agency meetings and collaborative networks focused on homelessness and housing stability.
• Foster an inclusive, welcoming environment that reflects Catholic Charities’ mission and values.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level