Program Manager II - Enterprise Resilience Office

Truist•Greensboro, NC

1d•Onsite

About The Position

This role serves as a subject matter expert (SME) responsible for strengthening and maturing resilience governance across technology, data, cybersecurity, and artificial intelligence domains. The teammate will support the design, implementation, and continuous improvement of enterprise resilience frameworks, standards, and governance. The role will ensure alignment with enterprise resilience risk management, operational resilience, and regulatory requirements. Provides oversight and direct leadership on multiple concurrent projects/programs of varying size up to and including enterprise transformational initiatives within multiple portfolios and/or LOBs at any given time. Influences and leads large-scale change initiatives. Key contributor in developing financial realization measures. Evaluates investment opportunities to meet strategic objectives and optimize the program or project portfolio.

Requirements

Bachelor’s degree in a relevant field, or an equivalent combination of education and work experience
Ten years progressive related experience in either a consulting, project management or process improvement related role
Strong skills and experience in issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables
Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
Demonstrated leadership in the implementation of complex programs and projects
Ability to bring clarity to ambiguous assignments
Demonstrated executive level verbal and written communication skills
Superior working knowledge of business matters, finance, planning, and forecasting
Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project)

Nice To Haves

Advanced degree in a relevant field of work (e.g., MBA). PMP and/or PgMP
Certification in Lean Six Sigma or similar process improvement, facilitation, and project management methodologies
Experience implementing large/complex initiatives across a matrix organization
In-depth knowledge of management and planning systems theory and practical application to complex initiatives
Experience with financial measurements and metrics
Financial Services experience
Knowledge of business unit’s mission and processes
Experience implementing large/complex initiatives across a matrix organization.
Bachelor’s degree in Information Technology, Cybersecurity, Risk Management, or related field
5+ years of experience in risk management, resilience, or governance roles
Strong understanding of technology, cyber risk, AI and data management principles
Experience with governance frameworks (e.g., FFIEC, NIST, CRI)

Responsibilities

Plans and coordinates closely with LOB/function managers and subject matter experts. Ensures that business cases are developed for budgeting, planning, and tracking revenue and/or expense.
Works closely with, and provides direction to technology leads to support program needs.
Ensures that program activities are on a path to deliver benefits realization.
Installs an appropriate risk management plan for the program and ensures adherence to company and unit requirements.
Proactively challenge the performance of current systems and processes and identifies risks and develops solutions and/or processes and ensures necessary risk mitigation steps are built into the processes.
Readily recognizes solution and determines at what point issues require escalation to management.
Leads teams or multiple teams of internal and/or external resources on a project basis.
Provides project-related performance evaluations on project resources.
Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues.
Prepares dashboard reporting to identify and communicate the health of the project portfolio for use by key executives.