Enterprise Program Manager
About The Position
GTT ePMO is a function that manages Enterprise-wide programs at GTT that strengthens the alliance between Product, Systems, Architecture, Engineering, Service Delivery & Service Assurance teams. This function enables Program Management to deliver end to end projects. The purpose of the Enterprise Program Manager role within ePMO is to own the day-to-day management of specific projects. Ensure they have distinct outcomes, realistic timelines and stay within budget all while playing a key role during product launch of new offerings and enhancements to existing offerings. Participate throughout the product lifecycle from ideation to operational release.
Requirements
- A good understanding of software development methodologies (Agile & Scrum)
- Experience managing enterprise and IT programs in a fast-moving Service Provider environment
- Proficiency creating project/program plans and distributing items efficiently
- Proven track record of delivering programs on time and within budget
- Familiarity with product lifecycle, sales, service delivery, accounting and service assurance
- Ability to analyse, document and present information to peers and leadership
- Strong skills and experience with Visio & Microsoft Office Applications including Project
- Demonstrated knowledge or Jira and experience using this system to track and manage projects
- Transformation know-how for digital adoption and automation
Responsibilities
- Manage enterprise programs that derive from Management priorities.
- Oversee and track program deliverables, backlog item and affirm prioritization
- Own communication cadence covering gap & risk management, prioritisation and user acceptance
- Refine program development constructs to enable superior offerings that deliver elevated business success
- Support GTT's ePMO organisation to define and adjust outcomes based on competing priorities
- Help drive parallel development work within our ePMO organisation to support project and program initiatives that improve digital adoption
- Collaborate with Product Management, Architecture & Engineering, Design & Development teams ensuring deliverables are clearly understood while safeguarding project timelines
- Own and manage reports based on project status and provide status updates including dependencies
- Ensure process enhancements and system changes are released in accordance with the operational release plan
Benefits
- Ownership
- Customer focus
- Continuous learning
- Professional development
- Opportunity to make a visible impact
- Grow your career
- Help shape how GTT delivers value to enterprise customers worldwide
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
