Program Manager II, Applied AI, Applied AI

AmazonBellevue, WA
Onsite

About The Position

We are seeking a passionate, talented, and inventive individual to join the Applied AI team and help build industry-leading technologies that customers will love. This team offers a unique opportunity to make a significant impact on the customer experience and contribute to the design, architecture, and implementation of a Generative AI product. The mission of the Applied AI team is to enable organizations within Worldwide Amazon.com Stores to accelerate the adoption of AI technologies across various parts of our business. As a member of the Applied AI team, you will push the boundaries of advanced ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team. This is an opportunity to play a key role in transforming how a large eCommerce organization continues to grow. Apply now and be part of our journey towards revolutionizing the way businesses operate with AI.

Requirements

  • 3+ years of program or project management experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams

Nice To Haves

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

Responsibilities

  • Define, execute, and manage solutions to external teams.
  • Lead cross-functional teams to understand requirements, make the right trade-offs to ensure high-quality deliverables on time.
  • Influence organizational priorities through data-driven approaches.
  • Assess and mitigate risks, handle escalations, and provide concise updates to stakeholders at all levels.
  • Dive deep to understand complex problems and break them down into small pieces with straight-forward solutions.
  • Mentor individuals in the community on advanced technical issues, and help them grow their careers.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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