Program Manager I / Midlands Crisis Stabilization Unit (Columbia Area)

State of South Carolina•Richland County, SC
•Onsite

About The Position

The Program Manager I develops, manages, markets, and supervises the creation, operation, and provision of mental health care at the Midlands Crisis Stabilization Center (MCSC), located at the Columbia Area Mental Health Center in Columbia, South Carolina. The center serves residents of Richland, Fairfield, and Lexington counties, admits patients 24 hours a day, seven days a week, and has hospital diversion as its primary mission. The position works under limited supervision and oversees the Crisis Stabilization Unit, its staff, clinical care, operations, data, and reporting. The role requires the ability to lead a multidisciplinary team, communicate and write effectively, solve problems, work independently, and use sound clinical and professional judgment. The position includes on-call hours, occasional nights and weekends, and public speaking or training responsibilities.

Requirements

  • Bachelor's degree and relevant program experience.
  • A master's or doctorate degree from an accredited program or university in social work, psychology, counseling, or another behavioral discipline deemed equivalent by OMH, and five years of post-graduate experience in a clinical counseling program.
  • At least five years of supervisory experience.
  • Ability to function and lead a multidisciplinary team.
  • Excellent communication and writing skills.
  • Ability to problem-solve, work independently, and use sound clinical and other professional judgment.
  • Availability for on-call hours and occasional nights and weekends.
  • Ability to perform public speaking and training.

Nice To Haves

  • Bilingual ability in English and Spanish or another language.

Responsibilities

  • Develop, supervise, and manage the Richland County Crisis Stabilization Unit.
  • Develop and maintain effective collaborative working relationships with program funders and stakeholders.
  • Ensure staff provide quality, person-centered care using evidence-based clinical interventions.
  • Provide clinical services as needed and work closely with the staff psychiatrist.
  • Comply with applicable Quality Assurance, Corporate Compliance, and Cultural Competence policies, procedures, and regulations, as well as federal and state laws.
  • Ensure efficient and organized team operations, including monitoring productivity and documentation practices.
  • Schedule staff for 24/7 program operations.
  • Orient staff and provide ongoing development and evaluation, including completing EPMS and individual supervision.
  • Administer leave policies and monitor staff timekeeping and attendance.
  • Manage program data and design GRID/data to track referrals, length of stay, and other measures of program success.
  • Attend trainings designated as mandatory by federal and state regulations and Center policy.
  • Attend program directors’ meetings and other meetings as needed.
  • Maintain data and submit reports in a timely manner.
  • Comply with the BHDD Office of Mental Health Compliance Program and all legal responsibilities and requirements when performing job duties.
  • Perform other duties as required.

Benefits

  • Health insurance for employees, spouses, and children.
  • Dental insurance for employees, spouses, and children.
  • Vision insurance for employees, spouses, and children.
  • Long-term disability insurance for employees, spouses, and children.
  • Life insurance for employees, spouses, and children.
  • 15 days of annual (vacation) leave per year.
  • 15 days of sick leave per year.
  • 13 paid holidays.
  • Paid parental leave.
  • Access to the S.C. Deferred Compensation Program.
  • Retirement benefit choices through the State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP); enrollment in one listed plan is required for FTE employees.
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