Program Manager I

KGP Telecommunications, LLC•Lenexa, KS

About The Position

KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world. The communications industry is evolving every day and we are at the frontline of these innovations. From ground to cloud, the work we do is transforming networks and impacting communities nationwide. It’s work that happens because of our motivated teams of doers and problem solvers. Our Core Values define how we do business:• The Customer is Everything.• Relationships Matter. All of Them.• Question Things. Take Action.• Work Hard. Work Smart. Enjoy the Experience.• Growth Mindset. It’s not just a job – it’s a step in your career!

Requirements

3+ years of experience managing ongoing projects or programs is required, or an equivalent combination of education and experience
Strong influencing and negotiation skills
Proven ability to create innovative solutions to solve real customer challenges
Proven ability to think strategically and execute tactically
Proven ability to manage multiple projects and competing priorities simultaneously
Ability to manage ambiguous projects, identify and solve blockers, and know when to escalate
Customer service orientation with a strong problem-solving approach
Advanced communication skills (oral & written)
Effective quantitative analysis & analytical skills
Effective presentation skills
Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the Company.
Ability to add and subtract 10-digit numbers, to multiply and divide with tens and hundreds; ability to perform these operations using units of American money and weight measurement, volume and distance.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Bachelor’s Degree strongly desired
Advanced knowledge of KGPCo’ s internal systems preferred

Responsibilities

Manage assigned projects to completion, ensuring that all activities are coordinated, completed, and kept current, including all job aides that support the program are maintained on the KGPCo Hub with complete accuracy.
Build and lead cross-functional internal and external teams using resources from all functional areas, primarily interfacing with Product Management, Procurement, DC Operations, Transportation, etc. as needed to ensure the success of the program.
Serve as liaison across customer units to obtain a thorough knowledge of procedures, as well as to understand the Company’s ability to procure and manage orders for successful project completion.
Develop a detailed project plan, including measurements of success, and the associated timeline required for program implementation. Execute plans and decisions related to the program.
Serve as single Point-of-Contact for escalation and resolution of issues arising out of the working teams.
Prepare detailed analysis of the program, including status reports, service level metrics, and project measurements, as well as both formal and informal presentations to all levels of management that effectively communicates the health and status of the program.
Adhere to, promote, and accept responsibility for compliance to Federal and Local Occupational Safety and Health Regulations, Industry Consensus Standards, and KGP Injury and Illness Prevention Program Manual.
Participate in job site safety/hazard analysis.