Program Manager I / CAF (Spartanburg)

State of South Carolina•Greenville County, SC
•Onsite

About The Position

The Program Manager I works at the SC Department of Behavioral Health and Developmental Disabilities, Office of Mental Health, Spartanburg Area Mental Health Center. Under the limited supervision of the Spartanburg Executive Director, this position develops, implements, and supervises programs serving children, adolescents, and families at the Spartanburg Clinic who have severe emotional disorders and complex, severe, persistent mental illness. Programs include CAF clinic-based services and school-based mental health services. The role works closely with the FOCUS Program Director to support continuity of care and collaborates with community partners, including schools, child advocacy centers, DJJ, and DSS. Services must be delivered in a culturally sensitive manner. The position provides clinical and administrative supervision, oversees CAF and School Mental Health program operations, supports clinical quality and outcomes, and helps ensure staff meet service benchmarks. It serves as a liaison with state CAF personnel, clinics, educational institutions, and community agencies. The Program Manager also manages the CAF department budget, coordinates evidence-based treatment training, maintains compliant clinical documentation, and participates in management activities.

Requirements

  • Bachelor’s degree and relevant program experience.
  • For credentialing as a Mental Health Professional for core services through the SC Office of Mental Health, provide evidence of clinical experience delivering direct patient care, documented through a graduate practicum or internship or post-graduate clinical experience.
  • Provide specific clinical activities in the application and/or resume.
  • Successfully complete the Basic Fundamentals course after hire with a minimum grade of 75.
  • Knowledge of mental health and substance abuse.
  • Ability to assess individuals with severe and complex diagnoses.
  • Ability to establish relationships with and relate to individuals, families, and representatives of other community agencies.

Nice To Haves

  • Bilingual ability in English and Spanish or another language.

Responsibilities

  • Develop, implement, and supervise program components serving children, adolescents, and their families.
  • Provide clinical and administrative supervision, including collecting and disseminating clinical outcomes, completing HR paperwork on time, monitoring Patient Care Hours, and helping staff meet benchmarks.
  • Maintain a regular schedule of individual and group supervision.
  • Maintain consistent treatment protocols for the CAF department.
  • Serve as liaison for the Cherokee and Union clinics with state CAF personnel, attend state-level meetings, and share information with Clinic Directors promptly.
  • Oversee the School Mental Health program and serve as liaison to Spartanburg County educational institutions, including all seven school districts and public charter schools.
  • Attend principals’ meetings and meet with superintendents and other school staff to promote and grow the School Mental Health program.
  • Follow up with district office staff on School Mental Health contract amounts to ensure timely payment.
  • Attend interagency staffings with DSS for shared patients or designate staff to attend.
  • Follow Corporate Compliance, Outcome Evaluation, Research, and Continuity of Care policies and procedures.
  • Maintain clinical service documentation according to State, Center, and Quality Assurance standards.
  • Ensure high-quality services are delivered in a culturally sensitive manner.
  • Develop the CAF department budget and promote fiscal responsibility among CAF staff.
  • Coordinate and implement training in evidence-based assessment, crisis stabilization, and individual, family, and group therapy practices.
  • Attend management meetings.
  • Perform other responsibilities as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability insurance
  • Life insurance for employees, spouses, and children
  • 15 days of annual (vacation) leave per year
  • 15 days of sick leave per year
  • 13 paid holidays
  • Paid parental leave
  • S.C. Deferred Compensation Program
  • Retirement benefit choices through the State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP)
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