Program Manager - I/DD and Human Services - Northern Colorado

PARKER PERSONAL CARE HOMES•Boulder, CO

1d•Hybrid

About The Position

PPCH is seeking an experienced human services professional to serve as the Program Manager – Intellectual & Developmental Disabilities (I/DD) for the Northern Colorado region. This is a direct services/program management role in disability and long-term care services, not an IT or software position. The Program Manager oversees residential and supported living services for adults with disabilities and works closely with the Director of Northern Colorado Services to ensure high-quality, person-centered supports.

Requirements

Minimum 1 year of PAID experience working directly with individuals with intellectual or developmental disabilities, Long Term Care, or DD waiver services (e.g., direct support, case management, Program Manager, QMAP, Host Home coordination, residential/day program roles).
Experience in human services, disability services, behavioral health, case management, or community-based support (non-IT, non-software).
High school diploma or equivalent.
Demonstrated ability to complete accurate documentation, follow regulations, and work within state or waiver program requirements.
Strong communication, organization, and leadership skills, including the ability to support and hold staff accountable.
Valid Colorado driver’s license, clean driving record, and willingness to travel regularly within the Northern Colorado region.

Nice To Haves

Bachelor’s degree in social work, human services, psychology, special education, or a related field.
Supervisory or program management experience in IDD, Long Term Care, or similar human services settings.
Experience with Colorado Long Term Care, DD waivers, or case management systems.
A background with providers such as host home agencies, community mental health centers, CCBs/CMAs, residential or day programs, or waiver case management.
A passion for supporting adults with IDD and other disabilities to live meaningful, self-directed lives in their communities.

Responsibilities

Supervise, train, and mentor Direct Support Professionals, Host Home Providers and Family Caregivers.
Attend team meetings, interdisciplinary meetings and training as required.
Ensure person-centered, high-quality supports aligned with Service Plans and Individual Service and Support Plans (ISSPs).
Oversee daily program operations, including staffing, scheduling, and implementation of services across residential and supported living programs.
Serve in the capacity of direct support or other staff positions as needed.
Conduct regular home and site visits, quality assurance checks, and documentation audits to ensure safety, satisfaction, and regulatory compliance.
Coordinate and support medical appointments, provider communication, and medication-related processes as needed.
Foster strong communication and collaboration with individuals receiving services, families/guardians, providers, and interdisciplinary teams.
Support the growth and expansion of PPCH services across Northern Colorado in partnership with the Director of Northern Colorado Services.
Support the Director in developing and maintaining strong community relationships.
Other duties as assigned.