Sr. Program Manager - Grid Services

Sunrun•New York, NY

3d•$88,186 - $117,581

About The Position

Sunrun is on a mission to change the way the world interacts with energy, building a company and brand that puts power at the center of life. We are designing a dynamic culture where employee development, well-being, and safety come first, making us the #1 home solar and battery company in America. Our vertically integrated model gives us total control over every part of the energy lifecycle, offering endless opportunities for growth. We are on a mission to make energy more reliable and affordable, providing opportunities with storage and solar to help people access greater energy independence without big upfront costs. As the nation’s largest residential Clean Tech company, Sunrun is transforming our energy system into a modern, sustainable grid of the future while making clean, renewable energy accessible to all households. Sunrun is leading the transition by building Distributed Power Plants (DPPs) and Virtual Power Plants (VPPs) out of home solar and battery assets. Within the Grid Services Revenue Operations & Account Strategy organization, we bridge the gap between technical software capabilities, utility market structures, and profit realization. We are actively hiring world-class talent to operate multi-million-dollar portfolios across open market bring-your-own-device programs, utility bilateral VPPs, competitive energy markets, and next-generation DER offerings (including EV charge management and bidirectional V2X technologies). As the Northeast Regional Delivery Lead, you will own the operational execution, financial yield, and strategic utility partner relationships across the Northeast footprint—from Maine down through New York, and New England. You will act as the commercial and operational quarterback for a multi-megawatt portfolio, collaborating across Data Science, Product & Engineering, BD, Policy, Marketing, and Customer Excellence. This role is for individuals who thrive on solving complex technical and market optimization challenges, managing multi-million-dollar revenue portfolios, and navigating complex utility integrations.

Requirements

5+ years of Program/Project Management experience within energy markets, utility demand response, Virtual Power Plants (VPPs), or Distributed Energy Resources (DERs).
Proven understanding of behind-the-meter (BTM) storage assets, DERMS platforms, utility tariff structures, and ISO market mechanics.
Strong analytical capabilities; proficiency in Google Workspace, Salesforce (CRM), and basic SQL/data manipulation preferred. Ability to translate technical data anomalies into actionable business logic.
Comfort managing program P&Ls, contractual obligations, and multi-variable financial risk.
Exceptional stakeholder management and presentation skills; comfortable representing Sunrun in front of utility executives, vendors, and regulatory bodies.
Bachelor’s degree in Engineering, Business, Environmental Science, Economics, or equivalent practical experience.

Responsibilities

Work within a regional operational team to lead the P&L performance across active open market bring-your-own-device programs including: ConnectedSolutions, CT Energy Storage Solutions, and NY DLC / Pilot Programs.
Serve as the primary operational relationship owner and subject matter expert for Northeast utility partners (National Grid, Eversource, O&R, PSEG-LI, etc.), and program administrators.
Direct all contractual and regulatory compliance, reporting SLAs, conditions precedent, and monthly/seasonal settlement reconciliations to ensure 100% revenue capture.
Ensure technical cohesion with third-party DERMS administrators to streamline program entry and direct integrations.
Prepare program operations for next-gen capabilities, including locational delivery, solar sponging, target power commands, and automated dispatch output curves.
Collaborate with BD and Policy to showcase performance within existing programs, evaluate regional expansions and new program designs, define operational modeling, customer analytics, and program boundaries.
Oversee customer participation journeys, POS T&Cs, and care agents for new customer enrollments, and new product launches.
Establish reporting metrics for internal leaders and external reporting requirements and advocacy needs.