Human Services Program Manager Sr

DHRM • Richmond, VA

1d • Onsite

About The Position

The Virginia Department of Health is seeking an operations director for the which will be responsible for the comprehensive oversight of pharmacy related operations. This role will coordinate with clinical pharmacy leadership to manage end-to-end pharmacy operations within a centralized pharmacy, which includes the distribution and dispensing of medications, medical and laboratory supplies, personal care products and other supplies needed across governmental and qualified entities in Virginia. This position is responsible for managing daily business operations, expanding and implementing clinical services, ensuring regulatory compliance, and overseeing financial, human resources, and marketing functions. The role supports strategic planning, data analysis, and research project coordination, while fostering collaboration across departments and maintaining strong stakeholder relationships. A comprehensive knowledge of the program(s) and services provided as well as the ability to integrate service delivery methods to meet quality and efficiency requirements and the ability to supervise staff are necessary.

Requirements

• Experience managing operational workflows, optimizing processes and coordinating change management initiatives in a fast paced healthcare or public health environment.
• Proficiency in the integration of multiple data applications and systems, including electronic health records (EHR), pharmacy management systems, and data analytics tools.
• Demonstrated ability to lead and manage multidisciplinary teams, including experience implementing key performance indicators and directing strategic initiatives.
• Experience with compliance oversight, such as HIPAA, OSHA, DEA, 340B, and state pharmacy regulations.
• Knowledge of financial management, including budgeting, reimbursement models, and auditing.
• Strong analytical skills and problem-solving skills, with experience using data to drive decision-making and performance improvement.

Nice To Haves

• Demonstrated ability to exercise sound judgment and operate independently in high‑pressure environments, making timely and effective decisions while consistently embodying principles of continuous improvement, transparency, and integrity.

Responsibilities

• Manage end-to-end pharmacy operations within a centralized pharmacy, including distribution and dispensing of medications, medical and laboratory supplies, personal care products, and other supplies.
• Manage daily business operations.
• Expand and implement clinical services.
• Ensure regulatory compliance.
• Oversee financial, human resources, and marketing functions.
• Support strategic planning, data analysis, and research project coordination.
• Foster collaboration across departments.
• Maintain strong stakeholder relationships.
• Supervise staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed