Program Manager for Undergraduate Education

University of Washington•Seattle, WA

10h

About The Position

The University of Washington School of Pharmacy seeks an innovative, collaborative, and student-centered Program Manager for Undergraduate Education. Reporting to the Associate Dean of Undergraduate and Faculty Affairs, this position provides strategic leadership, administration, development, and student support for undergraduate academic programs, the Nelson-Mendenhall Summer Scholars Program (NMP), and the Pharmacological Sciences Training Program (PSTP). The role advances the School’s educational mission by leading academic services for undergraduate students, supporting curricular initiatives, shaping academic policies, and fostering student success through advising and program development. The manager works closely with faculty, staff, and campus partners to support effective program operations and an enriching undergraduate experience. The position leads program development and assessment, curriculum planning and course scheduling, academic policy and procedure development, governance support, direct student advising, outreach and recruitment, admissions processes, and program operations. It also oversees program assessment, reporting, student-facing publications and web content, and coordination with communications and campus partners.

Requirements

Bachelor’s degree in education, public administration, health sciences, or a related field.
Five years of progressively responsible experience in academic advising, student services, program coordination, or higher education administration.
Demonstrated ability to work effectively with diverse student populations.
Strong communication, collaboration, and organizational skills.

Nice To Haves

Master’s degree in higher education administration, educational leadership, health sciences education, or a related field.
Experience in curriculum development, student success initiatives, or managing academic programs.
Familiarity with School of Pharmacy undergraduate pathways or health-science education environments.
Familiarity with UW administrative policies and procedures.
Familiarity with UW Student Data Base.
Knowledge of UW curricular requirements.

Responsibilities

Provide strategic leadership and direction for undergraduate programs, including NMP and PSTP.
Lead the development, implementation, and assessment of curricular and co-curricular initiatives.
Create, revise, and implement academic policies, procedures, and standards aligned with School and University goals.
Collaborate with faculty on curriculum planning, course scheduling, and program enhancements; provide curricular support for faculty and instructors developing undergraduate course content.
Forecast curricular and enrollment issues and contribute to the quarterly time schedule process.
Identify opportunities for program improvement and expansion and help implement them.
Support the SOP Curriculum Committee, Undergraduate Steering Committee, and undergraduate workgroups.
Coordinate submission of new course proposals, course change proposals, and proposals to revise program requirements.
Manage other special projects as assigned.
Provide direct student advising and support consistent, equity-focused advising practices across programs.
Identify, monitor, and support students experiencing academic difficulties and refer them to UW and UWSOP resources as needed.
Supervise evaluation and approval of coursework completed at other institutions and grant exceptions to undergraduate requirements consistent with applicable policies.
Ensure compliance with program, institutional, and School policies and regulations.
Collaborate on student programming and special events to build community.
Serve as liaison with other majors, interdisciplinary programs, and University offices.
Oversee undergraduate academic advising and provide backup advising coverage for other student populations.
Manage student publications and update degree materials and related web pages.
Lead recruitment and outreach initiatives to promote enrollment and broaden access to undergraduate opportunities.
Develop and coordinate outreach programming that creates pathways from high school through undergraduate, graduate, and professional programs.
Maintain program materials, websites, and communications to ensure student information is clear and accurate.
Supervise application processing and collaborate with faculty on admissions policies, procedures, and tools for holistic review.
Evaluate outreach efforts and identify ways to define and market academic programs.
Build and sustain partnerships with School of Pharmacy departments, Undergraduate Academic Affairs, Student Life, and other campus units.
Manage program operations, including budgeting, record-keeping, communications, and workflow coordination.
Represent undergraduate programs on School- and campus-wide committees, meetings, and initiatives.
Coordinate with faculty, staff, and advisors to support students across programs.
Develop and administer a program and course assessment plan, monitoring evaluations against student learning goals.
Prepare analysis and statistical reports for annual reports, self-studies, accreditation reviews, and enrollment, registration, and graduation trends.
Collaborate on program improvements, student support strategies, and academic initiatives.
Partner with the Communications team to highlight student achievements, undergraduate education, and the UWSOP mission.
Lead review and revision of website structure and content to ensure accuracy, clarity, and accessibility.