PROGRAM MANAGER FOR OUTPATIENT FACILITY

Apollo Behavioral Health Hospital•Baton Rouge, LA

22d•Onsite

About The Position

The Program Manager for Outpatient Facility leads day-to-day clinical operations and performance for Apollo Behavioral Health Hospital’s outpatient services, ensuring care delivery aligns with outpatient guidelines and remains compliant with applicable state and federal laws. This role is designed to coordinate people, processes, and contracted resources so quality outcomes, documentation standards, and safety expectations are consistently met. Core responsibilities include direct supervision of LPNs, MHTs, and contracted clinicians and vendors (laboratory, x-ray, and pharmacy); creating and maintaining an efficient program plan; cultivating effective community, state, and federal relationships; implementing services within budget constraints; recruiting and retaining staff with the skills and attitudes needed for the program; and establishing, overseeing, and continuously improving the outpatient quality assurance program. Quality oversight includes monitoring and improving service quality, documentation quality, patient safety and infection control, contracted-service performance, community education, attendance/census against projected goals, and staff education and training. The Program Manager also completes other duties as assigned by the Administrator and/or CEO and performs clinical duties within their licensure (RN or clinician) as required.

Requirements

Master’s-level licensed clinician OR RN with 5+ years treating mental health disorders
Demonstrated QA/PI, documentation, and regulatory compliance capability
Strong supervision, coordination, risk-management skills

Responsibilities

Leads day-to-day clinical operations and performance for outpatient services.
Ensures care delivery aligns with outpatient guidelines and remains compliant with applicable state and federal laws.
Coordinates people, processes, and contracted resources to meet quality outcomes, documentation standards, and safety expectations.
Directly supervises LPNs, MHTs, and contracted clinicians and vendors (laboratory, x-ray, and pharmacy).
Creates and maintains an efficient program plan.
Cultivates effective community, state, and federal relationships.
Implements services within budget constraints.
Recruits and retains staff with the skills and attitudes needed for the program.
Establishes, oversees, and continuously improves the outpatient quality assurance program.
Monitors and improves service quality, documentation quality, patient safety and infection control, contracted-service performance, community education, attendance/census against projected goals, and staff education and training.
Completes other duties as assigned by the Administrator and/or CEO.
Performs clinical duties within their licensure (RN or clinician) as required.