Program Manager, Finance and Business Services

CityofOttawa•Ottawa, ON

16d•CA$113,701 - CA$143,798•Onsite

About The Position

Finance & Business Services within the Ottawa Public Library (OPL) is responsible for library finance and business services activities, programs, services and policies, and overseeing the library’s materials delivery functions within and across OPL's 33 branches, mobile operations and digital service, including risk and performance measurement, security requirements, financial management, materials delivery, and liaison with City of Ottawa functional groups (Finance, Fleet, Corporate Security, etc.). You provide professional leadership and management in the planning, implementation and administration of programs, services, policies, procedures and other frameworks for the following functions and oversee the materials delivery function, including: risk and performance measurement to library operations and service delivery, including review and management of security requirements for OPL in keeping with risk management principles and operational requirements and business case development to support new OPL products or services; financial management and monitoring, including budget development, expenditure management, control and reporting and financial oversight to operational and capital spending, procurement and supply, cash handling, credit card management, service and lease contracts and explorations and implementation of potential revenue generation streams; coordination of access to information and the administration of the Ontario Municipal Freedom of Information and Personal Privacy Act (MFIPPA) within the OPL; oversees materials delivery, both internal and contracted, to OPL’s 33 Branches and mobile operations; leads consultation with and liaises with City of Ottawa functional groups (e.g. Financial Services Unit, Corporate Business Services) to ensure OPL can fulfill reporting requirements, respond to governance requirements and is aligned with strategic plans and priorities, Fleet Services to account for, monitor and implement fleet transactions and purchases, Corporate Security to manage the OPL’s incident reporting, develop the Safety and Emergency plans and develop associated reports, etc.; and assists the Division Manager with strategic plans and policy-development. You are also responsible for: establishing and maintaining positive client relationships with internal and externalmanagement and stakeholders; developing and monitoring operating budgets; and managing the human resources of the Unit, including hiring, termination, performance management and discipline of staff as necessary.

Requirements

Completion of a 4-year university degree in business administration, financial management, or a related field.
Minimum of 7 years of related experience in management of operating and capital budgets, risk management, and performance measurement, preferably in a municipal setting.
General knowledge of the Ottawa Public Library, City of Ottawa, and corporate and OPL policies and procedures.
Sound knowledge of the vision, mission, and values of the Ottawa Public Library.
Knowledge of legislation, policies, regulations, guidelines, and operational procedures relevant to the operational area, including the Public Libraries Act, the Municipal Freedom of Information and Protection of Privacy Act, Copyright Act, and Accessibility for Ontarians with Disabilities Act.
Knowledge of principles of organizational change management.
Familiarity with, and adherence to the principles of intellectual freedom.
Knowledge of project management principles, approaches, tools, and application.
General knowledge of the roles and responsibilities of the City’s Financial Services, Corporate Security, Procurement, and Fleet Services staff, including their policies, practices, and processes.
General understanding of governance structures between the OPL and the City of Ottawa.
Knowledge of principles and practices for the coordination of MFIPPA for the OPL.
Knowledge of principles, standards, processes, and practices of risk management, materials delivery, and performance measurement.
Knowledge of financial management, budgeting, cash handling, purchasing/procurement principles, standards, and practices.
Knowledge of contract document preparation, the tendering process, and supervision of field services.
Knowledge of management leadership competencies and motivational techniques.
Working knowledge of corporate human resource policies, practices, and collective agreements related to managing in a unionized environment, including hiring, dismissal, performance management, and the grievance procedure.
Knowledge of methods used to deal with the media in a professional manner.
Proficiency in computer applications, including MS Office (with particular strength in MS Excel), SAP, and ILS.
Familiarity with all applicable health and safety legislation, knowledge of any potential or actual danger to health or safety in the workplace, and knowledge of appropriate actions to be taken to ensure the health and safety of staff.
English oral, reading, and writing required.

Nice To Haves

Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.

Responsibilities

Provide professional leadership and management in the planning, implementation and administration of programs, services, policies, procedures and other frameworks for the Finance & Business Services functions.
Oversee the materials delivery function, including risk and performance measurement to library operations and service delivery.
Review and manage security requirements for OPL in keeping with risk management principles and operational requirements.
Develop business cases to support new OPL products or services.
Manage financial operations, including budget development, expenditure management, control and reporting.
Provide financial oversight to operational and capital spending, procurement and supply, cash handling, credit card management, service and lease contracts.
Explore and implement potential revenue generation streams.
Coordinate access to information and administer the Ontario Municipal Freedom of Information and Personal Privacy Act (MFIPPA) within the OPL.
Oversee internal and contracted materials delivery to OPL’s 33 Branches and mobile operations.
Lead consultation with and liaise with City of Ottawa functional groups (e.g. Financial Services Unit, Corporate Business Services) to ensure OPL fulfills reporting and governance requirements and aligns with strategic plans.
Liaise with Fleet Services to account for, monitor and implement fleet transactions and purchases.
Liaise with Corporate Security to manage OPL’s incident reporting, develop Safety and Emergency plans and associated reports.
Assist the Division Manager with strategic plans and policy-development.
Establish and maintain positive client relationships with internal and external management and stakeholders.
Develop and monitor operating budgets.
Manage the human resources of the Unit, including hiring, termination, performance management and discipline of staff as necessary.