Program Manager-Facilities Management

Mayo ClinicJacksonville, FL
$93,392 - $140,130

About The Position

The Program Manager - Facilities Management provides leadership, management, coordination, and direction for all assigned programs and is responsible for operational performance ensuring the needs of Facilities Management are achieved. Manages assigned program’s performance, coordinates resources and balances workload to achieve objectives and strategies. Works with Section Head, Operations Manager, Unit Head, Supervisors, Assistant Supervisors, Facilities Management staff, and others outside of the division in the development and execution of strategic plans, programmatic coordination, and process improvement opportunities. Provides subject-matter expertise regarding each program and represents Facilities Management to internal and external stakeholders. Independently leads problem-solving and decision-making activities (in alignment with Facilities Management leadership), within the program scope and change management process continuously assessing risks and implementing actions to accomplish goals. Continually evaluates processes and procedures for effectiveness and efficiency, while ensuring quality improvement efforts. Participates in meetings, work sessions and presentations to ensure timely communication. Accountable for the achievement of program goals, objectives and timelines. Determines and establishes programmatic stakeholder relationships and communication plans. Manages/coordinates multiple complex programs including both internal and external customers. Develops program strategy, program planning, implementation plan(s) and program metrics. Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all programs.

Requirements

  • Leadership, management, coordination, and direction for assigned programs.
  • Operational performance management.
  • Resource coordination and workload balancing.
  • Strategic planning and process improvement.
  • Subject-matter expertise in programs.
  • Stakeholder representation.
  • Problem-solving and decision-making.
  • Risk assessment and management.
  • Process and procedure evaluation for effectiveness and efficiency.
  • Quality improvement efforts.
  • Meeting participation and communication.
  • Achievement of program goals, objectives, and timelines.
  • Stakeholder relationship and communication plan development.
  • Management/coordination of multiple complex programs.
  • Program strategy, planning, implementation, and metrics development.
  • Quality management program implementation and maintenance.

Responsibilities

  • Provides leadership, management, coordination, and direction for all assigned programs.
  • Responsible for operational performance ensuring the needs of Facilities Management are achieved.
  • Manages assigned program’s performance, coordinates resources and balances workload to achieve objectives and strategies.
  • Works with various stakeholders in the development and execution of strategic plans, programmatic coordination, and process improvement opportunities.
  • Provides subject-matter expertise regarding each program and represents Facilities Management to internal and external stakeholders.
  • Independently leads problem-solving and decision-making activities within the program scope and change management process.
  • Continuously assesses risks and implements actions to accomplish goals.
  • Continually evaluates processes and procedures for effectiveness and efficiency, while ensuring quality improvement efforts.
  • Participates in meetings, work sessions and presentations to ensure timely communication.
  • Accountable for the achievement of program goals, objectives and timelines.
  • Determines and establishes programmatic stakeholder relationships and communication plans.
  • Manages/coordinates multiple complex programs including both internal and external customers.
  • Develops program strategy, program planning, implementation plan(s) and program metrics.
  • Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all programs.

Benefits

  • Competitive compensation
  • Comprehensive benefit plans
  • Continuing education and advancement opportunities
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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