Program Manager/Engineering

Ninth Wave•New York, NY

1d•$110,000 - $135,000•Onsite

About The Position

The Program Manager is a member of the Delivery team and responsible for knowing the "who, what, where, when and why” of both functional & technical details for the projects in their portfolio. This means engaging the key members of the project and being able to effectively communicate with each (both top down and bottom up). They are responsible for managing processes including scope, issues & risk management. In addition to their project responsibilities, this team member will be involved in process review, audits of project documentation as well as communicating status and pulling together project SDLC related documentation for projects.

Requirements

A proven track record of delivering complex products that include CRM and / or Reporting deliveries.
Clear and defined leadership – ability to take charge, own a deliverable and carry it through ideation to deployment
Leading teams through feature estimation and other standard SDLC ceremonies / practices
Identifying, scoping & developing ways to improve the delivery capability of teams
Ability to quickly identify, manage risks and issues, resolving them at the lowest level and escalating /communicating approach when needed to the appropriate individuals
Understanding impacts across Madison & bringing teams together to work collaboratively
Prior experience in Financial Services software development projects
Proven track record of successful delivery of complex, cross workstream dependent projects
Experience in either an agile or iterative development workstream, with an ability to apply best practices from Waterfall, sAFE, etc. when & where needed
Experience with Atlassian stack as well as industry best of breed tools – examples include: Jira, Confluence, Structure, EazyBI, Microsoft Suite

Nice To Haves

Experience with AWS technology stack and Kafka are preferred

Responsibilities

Build comprehensive, end to end project plans which span from the inception of a project through to completion.
Create Project plans collaboratively with your peers and colleagues.
Capture business facing milestones & critical path deliverables and track towards them.
Work with Engineering Leads and Product Managers to refine business requirements into technical stories and tasks
Demonstrate effective project estimation using industry standard estimation methods (PDU, Story Points, Shirt Sizes, Complexity, etc.)
Effective and accurate capacity planning from both a sprint and increment perspective
The Delivery lead should always have a mind on improving the capability of a team to deliver. This is typically discussed at the Scrum level via Retrospectives. However, a Delivery lead should always think forward on lessons learned and how to solve issues tactically as they arise and evaluate strategic solutions for long term.
The Delivery Lead should be able to identify unanticipated risks that may occur during a project. Analyze, the impact of these risks and come up with collaborative mitigation strategies to ensure they do not happen wherever possible.
Delivery Leads should also have the ability to document issues as they arise, implement mitigation strategies, and effectively communicate impacts on not only the project the issue is related to, but any other "knock on” impacts as a result.
Demonstrate themselves as a leader of the team, able to manage all responsibilities that come with project management.
Track sprint execution using Jira Scrum Boards, Structure, EazyBI reporting and queries in JQL
Daily engagement with internal team members to ensure SDLC tollgates are delivered on time and are deliverables are fit for purpose
Hands-on engagement with the change management process, including representation of deliverables in change forums
Set-up the team to succeed and ensure that when items are added to a sprint for delivery, all prerequisites are satisfied.
Collaborating across workstreams / pods where needed to ensure successful delivery.
Manage scope, risks & issues, resolving at the lowest level and escalating as needed.
Assigning tasks to project team members.
Providing regular updates to senior leadership within Jefferies.
Effectively manage change requests and potential scope creep utilizing data such as time, complexity & effort.
Demonstrate an ability to effectively manage down and up.