Program Manager/Engagement Manager

Ardent Eagle Solutions•, DC

3d•Onsite

About The Position

The Program Manager/Engagement Manager is responsible for providing overall leadership and management of contractor performance and program execution. This position ensures effective work integration, appropriate staffing, quality control, risk management, and coordination with the Government to achieve program objectives. The Program Manager/Engagement Manager serves as the primary point of contact for program management matters, proactively addressing challenges, monitoring performance, and ensuring all contractual requirements, deliverables, and milestones are met. The Government Accountability Office (GAO) is an independent, nonpartisan legislative branch agency that supports Congress in meeting its constitutional responsibilities and improving the performance, transparency, and accountability of the Federal Government.

Requirements

Ten years of progressively responsible program, real estate, or portfolio management experience.
Five years supporting large or complex real estate organizations.
Experience managing multidisciplinary professional services teams.
Demonstrated experience with federal sector real estate programs.
Experience supporting multi-tenant office portfolios or facilities exceeding 500,000 square feet.
Public Trust clearance

Nice To Haves

Candidates must reside within a reasonable commuting distance of the worksite and be able to reliably report on-site as required.
US citizenship may be a prerequisite for certain roles.

Responsibilities

Provide overall leadership and oversight of contractor performance, ensuring compliance with contract requirements, deliverables, milestones, and performance objectives.
Serve as the primary liaison between the Contractor and Government, maintaining strong communication and effective stakeholder relationships.
Manage program operations, work integration, staffing, resource allocation, and workforce planning to meet mission requirements.
Oversee quality control and performance management to ensure work products and services meet or exceed contractual standards.
Identify and mitigate program risks, proactively addressing issues that may impact staffing, schedule, quality, or performance.
Monitor program progress, metrics, deliverables, and milestones and provide regular status updates to Government and Contractor leadership.
Lead program meetings, briefings, and reviews and prepare required reports and documentation.
Coordinate cross-functional teams to ensure timely and effective execution of program requirements.
Identify opportunities for process improvement, operational efficiency, and enhanced customer satisfaction.
Ensure program activities comply with applicable contract terms, Government requirements, and organizational policies.