Program Manager, EDGE Administration
About The Position
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good!
Requirements
- Bachelor's degree required or equivalent combination education and experience.
- Minimum 5 years of related experience required.
- Learning Management Systems (LMS) Administration and LMS experience is highly preferred along with Intermediate skill level using Excel, Outlook and Microsoft TEAMS.
- In addition to experience with ticketing software and implementation planning.
- Demonstrate in-depth knowledge of program or service and ability in creating presentations and developing training modules.
- Excellent oral and communication skills, including training and presentations.
- Excellent interpersonal, verbal and written communication skills.
- Develop project plans, budgets, and strategies to achieve organizational goals.
- Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements.
- Working independently while part of a remote team
- Fact-Based Decision Making
- Managing Ambiguity
Nice To Haves
- Learning Management Systems (LMS) Administration and LMS experience
- Intermediate skill level using Excel, Outlook and Microsoft TEAMS
- Experience with ticketing software and implementation planning
Responsibilities
- Perform activities relating to the implementation, evaluation, design and management of program or service. Perform administrative, fiscal and inventory duties as needed to support program operations.
- Monitor program activities and develops status reports for management review.
- Collect and analyze data, identify areas of need and/or improvement, and develop recommendations for program improvement.
- Administer processes within assigned program area. Analyze operating practices and recommend revisions to improve established procedures.
- May perform activities that support funding and proposal initiatives.
- Develop and cultivate professional relationships with key internal & external partners/organizations.
Benefits
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
