program manager - Digital Operations

StarbucksSeattle, WA
Hybrid

About The Position

Now Brewing – program manager - Digital Operations! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. We’re looking for a dynamic program manager to lead high-impact initiatives that accelerate our Digital Operating Model strategy and enable our partners and business to thrive. In this role, you’ll connect strategy to execution—develop, drive, and own new ways of working that deliver measurable impact by driving clarity for cross-functional teams and enabling growth in the velocity of delivery of Digital launches. You’ll influence how we evolve our ways of working for long-term success, foster innovation, and position Starbucks for the future. Join us and make a lasting impact on how we develop and deliver Digital solutions.

Requirements

  • 8 yrs application of industry-based project management methodologies and tools.
  • 8 yrs managing complex large-scale business or information technology projects.
  • 8 yrs building and mentoring teams.
  • 6 yrs Mentoring other project managers in program and project management.
  • 8 yrs General business experience in large, matrixed organizations.

Responsibilities

  • Lead Digital Operating Model Roll-Out, including developing and rolling out new ways of working and process optimizations to enable faster delivery of features at high quality.
  • Provide Cross Functional Leadership, collaborate with Product, UX, and Engineering leaders to align and deliver on Digital efforts, manage cross-functional stakeholders, and communicate key updates and escalations to senior leaders.
  • Lead Digital Operations, running and implementing digital workflows, ceremonies, and standard operating procedures.
  • Create communication strategies and change management plans to drive adoption of new ways of work and foster a culture of curiosity and learning.

Benefits

  • medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
  • short-term and long-term disability
  • paid parental leave
  • family expansion reimbursement
  • paid vacation from date of hire
  • sick time (accrued at 1 hour for every 25 hours worked)
  • eight paid holidays
  • two personal days per year
  • 401(k) retirement plan with employer match
  • discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • incentivized emergency savings
  • financial well-being tools
  • 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
  • student loan management resources
  • access to other educational opportunities
  • backup care
  • DACA reimbursement
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