Program Manager, Data & AI

phData

5d•Remote

About The Position

Join phData, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean, and dbt to deliver cutting-edge services and solutions. We're committed to helping global enterprises overcome their toughest data challenges. phData is a remote-first global company with employees based in the United States, Latin America, and India. We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership, and trust. Even though we're growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results. 6x Snowflake Partner of the Year (2020, 2021, 2022, 2023, 2024, 2025) Fivetran, dbt, Atlation, and AWS Partner of the Year #1 Partner in Snowflake Advanced Certifications 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, etc) Recognized as an award-winning workplace in the US, India, and LATAM Role Overview This is a highly client-facing role. You will operate as a hybrid Engagement Lead + delivery leader for data and AI programs, accountable for both execution and client outcomes. You will be the "one hand to shake" — orchestrating multi-geo phData teams and partners, and ensuring technical delivery translates into measurable business impact.

Requirements

Proven experience leading client-facing programs and working directly with executive stakeholders, with strong written and verbal communication skills.
5+ years of Technical Program / Program Management experience in a consulting or professional services environment, managing timelines, scope, budgets, and resources for data and AI programs.
Deep experience running multi-workstream initiatives across data platforms, analytics, cloud, and/or AI/ML, with strong command of Agile/iterative delivery and solid understanding of Waterfall.
Strong background in AI, data, and analytics projects, with familiarity across modern data stacks such as Snowflake, AWS/Azure/GCP, modern BI, and ML/LLM platforms, including associated risks and trade-offs.
Demonstrated ownership of performance across a project portfolio, including billable utilization and management of multiple customers concurrently.
Proficiency in Jira, Azure DevOps, MS Project, and Excel, along with strong written technical documentation skills.
Experience leading remote, multi-geo teams.
Bachelor’s degree in IT or a related technical field.

Nice To Haves

PMP and CSM certifications are strongly preferred.

Responsibilities

Lead complex AI and data programs as the primary point of contact for client sponsors and partners, owning successful delivery and client outcomes.
Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, scope, and risk across multi-geo teams.
Partner closely with technical delivery leads, architects, and engineers to ensure delivery aligns to business goals and measurable value.
Own engagement financials including budget, burn, margins, forecasting, utilization, and change control; proactively manage risk and variances using delivery metrics.
Build strong, trust-based relationships with senior client, partner, and technical stakeholders, providing concise status updates and executive-ready storytelling.
Navigate ambiguity, competing priorities, and difficult trade-offs with calm, data-informed recommendations.
Manage project risks and customer escalations end-to-end in close partnership with delivery and sales.
Identify opportunities to expand phData services, including AI and analytics offerings, within existing accounts.
Provide account health readouts covering financials, project status, AI adoption metrics, and key blockers.
Help shape a healthy, inclusive delivery culture by coaching Project Managers and consultants, and contributing to the evolution of AI-augmented delivery practices.