Mental Health Program Manager - DMH

Alcott Center For Mental Health Services • Culver City, CA

5d • $80,000 - $83,000 • Hybrid

About The Position

Alcott, a leading nonprofit agency dedicated to providing vital mental health and supportive housing services to low-income adults across Los Angeles County, is seeking an experienced Program Manager
dash DMH to lead one of our outpatient mental health programs. If you are a licensed behavioral health professional with leadership experience and a passion for providing high-quality, community-based mental health services, this is your opportunity to make a meaningful impact. Join a collaborative team committed to clinical excellence, staff development, and helping individuals achieve recovery, stability, and independence.

Requirements

• Master's degree in a mental health-related field.
• Current California licensure or registration as an LMFT, LCSW, LPCC, or other qualifying behavioral health license.
• LPS designation within ninety (90) days of hire.
• Previous experience working with the Los Angeles County Department of Mental Health (LACDMH) or one of its contracted providers preferred.
• Comprehensive knowledge of LACDMH Rehabilitation Option guidelines and documentation requirements, including Intake through Discharge documentation, preferred.
• Strong leadership, coaching, and team development skills.
• Excellent communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities while maintaining compliance with regulatory and contractual requirements.
• Strong knowledge of behavioral health documentation, quality assurance, and outpatient program operations.
• Proficiency with Microsoft Office and electronic health record (EHR) systems.
• Valid California Driver's License with a clean driving record and the ability to meet Alcott's driving and insurability requirements. Field work may be required.
• Successful completion of Live Scan fingerprinting and all required background clearances.

Responsibilities

• Lead the daily operations of an outpatient mental health program, ensuring high-quality, client-centered service delivery.
• Ensure adequate staffing and daily client coverage to meet program and contractual requirements.
• Respond to operational and clinical issues, escalating emergencies to executive leadership as appropriate.
• Coordinate services across agency programs to ensure continuity of care and positive client outcomes.
• Monitor program productivity, billing, and service delivery to ensure compliance with agency and contract standards.
• Represent Alcott at community meetings, provider collaborations, and stakeholder events.
• Provide operational support and cross-coverage for other Program Managers as needed.
• Supervise Case Managers, Clinical Case Managers, Mental Health Rehabilitation Specialists, and other assigned staff.
• Provide coaching, mentorship, and clinical supervision to promote professional growth and accountability.
• Train staff on case management responsibilities, community resources, documentation standards, and agency procedures.
• Conduct performance evaluations and support employee development.
• Assist with recruitment, interviewing, onboarding, employee relations, corrective action, and performance management.
• Facilitate staff meetings, daily check-ins, and community meetings in collaboration with program leadership.
• Maintain a limited caseload by providing individual and group mental health services and case management as needed.
• Provide crisis intervention services and clinical consultation for clients experiencing behavioral health emergencies.
• Ensure all clinical services are documented accurately, timely, and in accordance with LACDMH documentation standards.
• Conduct chart reviews and support quality assurance initiatives to maintain documentation accuracy and audit readiness.
• Assist with internal, county, state, and external audits as needed while ensuring ongoing regulatory compliance.

Benefits

• 100% employer-paid employee-only Medical coverage, with family coverage and PPO plan options available at an additional premium, plus Vision and Dental coverage
• 403(b) retirement plan with a 6% employer match
• Paid vacation
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Manager