Program Manager, Custom Program

CIEE Inc• Remote, US, IN

8d•Remote

About The Position

The Program Manager will join a passionate, innovative, and growing Custom Programs team to develop and manage customized study abroad programs with CIEE partners, comprising a diverse set of U.S. and international colleges and universities. As the primary point of contact for CIEE partners within a region of the U.S., this role is responsible for all aspects of the consultative and program planning process for a variety of program models, including facultyled, internship, modified, and custom semester programs.

Requirements

Bachelor’s degree.
Minimum of three years of solution sales, account management, or partnership development experience.
Experience working with faculty or within higher education preferred.
Self-motivated, collaborative, responsible, and passionate about exceeding partner expectations.
Ability to prioritize, multi-task, and perform effectively in ambiguous environments.
Strong communication, presentation, and relationship management skills.
Ability to remain calm in a fast-paced work environment with tight deadlines.
Exceptional attention to detail, organizational, and time management skills.
Ability to learn new processes quickly and take initiative.
Experience with Excel preferred.
Experience with Salesforce preferred.
Ability to travel ~10% of the time.
Study abroad experience preferred.

Responsibilities

Manage an active pipeline of custom program opportunities to meet annual sales goals.
Collaborate with the Institutional Relations team to generate new program leads and secure new institutional partnerships.
Build relationships with partners by understanding their needs and objectives and delivering strong customer service.
Collaborate with international teams to draft program budgets, create program proposals, and write contracts.
Manage the pre-departure planning and preparation process with partners and CIEE staff.
Engage in CIEE and industry conferences and events to sell and promote CIEE’s Custom Programs.
Assist with special projects and other tasks as necessary to ensure smooth operation of Custom Programs.

Benefits

Paid time off and Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad and TEFL Program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental, and vision)
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)