Program Manager, Conflict of Interest

University of Maryland Medical System•Linthicum Heights, MD

6d•$43 - $64

About The Position

As part of UMMS’s commitment to operating with integrity, the Program Manager, Conflict of Interest (COI) leads the development, implementation, and oversight of the system-wide COI program. This role manages annual disclosure campaigns, ensures compliance with federal and state regulations, and provides guidance to leadership and staff on COI-related matters. The position focuses on driving timely disclosures, effective review processes, and proactive risk mitigation across UMMS and its member organizations.

Requirements

Bachelor’s degree in business administration, healthcare, or a related field required.
Minimum of 5 years of experience in compliance, audit, healthcare, or a related field.
At least 2 years of direct experience managing conflict of interest disclosures and applying related policies.
Certified in Healthcare Compliance (CHC) or similar certification required (or obtained within 12 months of hire).
Strong subject matter expertise in conflict of interest and regulatory compliance.
Excellent written communication skills with strong attention to detail.
High ethical standards and sound professional judgment.
Strong analytical, research, and problem-solving abilities.
Excellent organizational and project management skills.
Effective verbal communication and presentation skills, with the ability to simplify complex topics for diverse audiences.
Ability to build trust and collaborate across all levels of the organization, including executive leadership.
Strong interpersonal skills with the ability to navigate sensitive and complex situations with discretion and tact.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Experience handling confidential and sensitive information with discretion.

Nice To Haves

Experience in academic medical centers, research COI, or healthcare regulatory compliance preferred.

Responsibilities

Lead the execution and continuous improvement of the UMMS COI program, including disclosure collection, review, tracking, and resolution.
Advise on and ensure adherence to COI policies, Standards of Business Conduct (SOBC), and applicable federal and state regulations. Recommend updates to policies and procedures as needed.
Plan, coordinate, and execute system-wide COI disclosure campaigns, partnering with Compliance, Legal, and key stakeholders.
Develop and deliver COI-related education, including annual training, new employee orientation, manager training, and leadership presentations.
Serve as a trusted advisor to executives, board members, and operational leaders on COI matters, including disclosures, vendor relationships, and ad hoc reviews.
Review COI submissions, identify trends and risks, and escalate issues as needed. Conduct analyses and support investigations to ensure compliance.
Prepare reports and updates for Compliance leadership, executive management, and the Audit and Compliance Committee.
Monitor regulatory developments, case law, and industry trends to maintain a best-in-class COI program.
Support system-wide initiatives such as process standardization, technology implementation, and enhancements to COI tracking and reporting systems.
Partner with Member Organization Compliance Officers and leadership to implement and operationalize COI initiatives across the system.