Program Manager, Coney Island Jobs Plus

City of New York • Brooklyn, NY

4d • Onsite

About The Position

The New York City Housing Authority (NYCHA) is committed to increasing opportunities for low- and moderate-income New Yorkers by providing safe, affordable housing and facilitating access to social and community services. NYCHA’s Department of Resident Economic Empowerment & Sustainability (REES) is charged with developing and implementing programs, policies, and collaborations to support residents' economic opportunities, focusing on asset building, employment, advancement, adult education and training, and business development. NYCHA received a $3.7 million grant from the U.S. Department of Housing and Urban Development (HUD) to establish a Jobs Plus Program in Coney Island, Brooklyn. This program is a comprehensive, place-based employment model offering services to all work-able residents in designated public housing developments. It aims to help residents build skills and connect to the labor market to increase their incomes. Services are located on or near the targeted developments and include employer linkages, job placement and counseling, educational advancement, financial counseling, rent incentives, and community building. The NYCHA Coney Island Jobs Plus program will serve residents in the Surfside Gardens, Coney Island 1, and Coney Island 1 (Site 4&5) developments. REES is seeking a dynamic Program Manager to lead the launch, implementation, and grants management of this program, ensuring alignment with HUD Jobs Plus Initiative goals and a positive impact on the targeted developments. The Program Manager will oversee the daily operations of the on-site Coney Island Jobs Plus program, including planning, developing, implementing, and coordinating place-based activities, cultivating stakeholder relationships, and supervising program staff. The ideal candidate will possess strong program management skills, excellent leadership abilities, and a passion for driving positive change.

Requirements

• A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting, providing either: a) client services. b) employment planning/counseling services which involves job development, skills assessment, and employment placement or other economic opportunity programming.
• A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory experience working as a Benefits Opportunity Specialist; or
• A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory experience as described in one (1) above.
• College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above. However, all candidates must have at least 18 months of full-time satisfactory experience working as a Benefits Opportunity Specialist or performing social/human services work as described in one (1) above.

Responsibilities

• Provide overall program coordination and management of the NYCHA Coney Island Jobs Plus program.
• Provide direct supervision to 4 full-time and 3 part-time Coney Island Jobs Plus Staff, including an Intake/Resource Specialist, Employment Coordinator, Career Development/Education Case Manager, Financial Counselor, and Community Coaches.
• Assist with the development and implementation of recruitment strategies to market and promote the Jobs Plus Program services to residents and recruit program participants, including planning, developing, and implementing marketing plans; directing staff on how to market the program; assessing the effectiveness of marketing efforts; and taking corrective action as needed.
• Establish and maintain relationships and partnerships with resident associations of the targeted developments, the local SBS WorkForce 1 Center, key partners, local community organizations, employers, and other stakeholders including social or supportive service providers, community organizations, and educational institutions. Draft Memorandum of Agreement(s) following a template and establish a feedback loop with program partners involved in the various Jobs Plus components. Assist with coordination of program activities with program partners.
• Develop, coordinate, and manage Jobs Plus Program services and activities, including workplace readiness training, financial capability, and other programs for Jobs Plus members consistent with the HUD Jobs Plus goals and objectives. Collaborate with program partners, internal and external stakeholders to determine program or service content, including developing a calendar of activities such as workshops, seminars, job fairs, and community building events.
• With support from REES Leadership, work to assure program compliance with the HUD Job Plus grant requirements, including developing an annual Jobs Plus operational work plan, preparing and submitting quarterly narrative and quantitative reports; monitoring program progress and tracking key performance indicators to measure program effectiveness. Prepare and present program reports to REES Leadership, NYCHA senior management, and key stakeholders.
• Serve as the primary Coney Island Jobs Plus liaison and point person for NYCHA. Represent the Job Plus Program before government representatives, CBOs, residents, and the public; serve as the primary point of contact on program issues. Be part of the team to represent NYCHA at HUD Jobs Plus trainings and grants management meetings, other external meetings, and/or site visits with elected officials, HUD, community boards, and other key stakeholders.
• Perform various administrative duties; prepares and submits correspondence, presentation materials, reports, and other documents; maintains databases; establishes and maintains confidential files; and performs other administrative assignments as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree