Program Manager Community Health Programs, State & Federal Grants, Holtz Women & Children, FT, Days

Jackson Health•Miami, FL

16d•Hybrid

About The Position

The Program Manager Community Health Programs directs and supervises the day-to-day functions of the assigned group practice in accordance with federal, state, and local standards, guidelines, and regulations. The Program Manager is responsible for carrying out all established policies. This position will have a significant role in the administration or preparation of the departments or the organization's budget. May assist and act in a confidential capacity to help manage, formulate, determine and effectuate management process and policies. The incumbent may attend management meetings and may be involved directly or indirectly in the decision making process around confidential management decisions. Position requires exercise of independent judgment. The Program Manager for the Telehealth Maternity Care Program (TMCP) at Jackson Health System's The Women's Hospital will operate under the direction of, and in close collaboration with, the Associate Director of Community Health Programs to lead the implementation, coordination, and growth of program operations. This role is responsible for ensuring the effective delivery of a comprehensive, technology-enabled care model supporting pregnant and postpartum patients. A primary focus of this position is the development, integration, and expansion of doula services, embedding culturally responsive, patient-centered support throughout the care continuum—from prenatal through postpartum. The Program Manager will work closely with clinical teams, doulas, and community partners to strengthen engagement, improve patient experience, and address social determinants of health, while ensuring all services align with TMCP requirements and Jackson Health System priorities.

Requirements

Bachelor's degree in related field is required.
Generally requires 5 to 7 years of related experience.
Management experience is required.
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
Ability to communicate effectively in both oral and written form.
Ability to handle difficult and stressful situations with critical thinking and professional composure.
Ability to understand and follow instructions.
Ability to exercise sound and independent judgment.
Knowledge and skill in use of job appropriate technology and software applications.
Valid license or certification is required as needed, based on the job or specialty.

Nice To Haves

Experience in community health, public health, women's survives is a preferred.

Responsibilities

Ensure all regulatory requirements for the program(s) are met by updating job descriptions, submitting required documentation to agencies, and producing reports as needed.
Act as a liaison for external agencies who regulate the program, and a representative of JHS when issues related to the program arise.
Direct the day-to-day functions of the program by ensuring that staffing is appropriate, schedules are published timely, and supplies are ordered as needed.
Facilitate budgeting process for the program by meeting with Finance and Administration.
Manage the staff of the program by completing timesheets, assisting the Director in the completion of performance evaluations, approving/denying leave requests, etc.
Performs all other related job duties as assigned.
Lead the implementation, coordination, and growth of program operations for the Telehealth Maternity Care Program (TMCP).
Ensure the effective delivery of a comprehensive, technology-enabled care model supporting pregnant and postpartum patients.
Develop, integrate, and expand doula services, embedding culturally responsive, patient-centered support throughout the care continuum.
Work closely with clinical teams, doulas, and community partners to strengthen engagement, improve patient experience, and address social determinants of health.