Program Manager, Commercial Operations

OLIPOP•Oakland, CA

3h•$110,000 - $125,000•Remote

About The Position

OLIPOP is seeking a Commercial Program Manager to lead high‑impact, cross‑functional initiatives that scale our commercial operations. This role owns complex programs end‑to-end translating strategy into execution, aligning stakeholders, and delivering results across teams and systems. You’ll serve as a central connector across departments, using strong program management fundamentals to drive efficiency, adoption, and growth.

Requirements

8+ years experience as a Project or Program Manager - experience in designing/building programming from scratch.
Proficient in project management tools (Asana)
Proven results as a program manager, including planning, execution, stakeholder management, and risk mitigation.
Experience in managing and/or helping shape the development of web technologies and software platforms for maximum usability
Ability to work with ambiguity, think critically, make decisions, and solve non-routine problems based on your experience and through solid reasoning skills.
Ability to take initiative and work autonomously.
Ability to communicate clearly, empathetically and firmly in a variety of settings - verbally, in writing, 1 on 1 and in large groups.
Proficiency in Microsoft Suite including SharePoint - ability to create engaging training presentations and other materials.
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, data cleansing, etc.)

Nice To Haves

Experience with building and leading trainings a plus
Experience with team collaboration tools such as Slack and Zoom is preferred.

Responsibilities

Design, coordinate, and maintain comprehensive programs from scoping through delivery that drive operational improvements aligning them with strategic business goals to ensure long-term success. These programs include:
Sales enablement optimization:
Support in managing and optimizing commercial team intranet site and implementation of a CRM system
Maintain and enhance sales operations playbooks, spec sheet, and sales trackers
End-to-end commercialization management:
Manage creative brief process with marketing for all sell sheets
Maintain all innovation and new packaging project timelines in Asana and ensure timely completion of all tasks within commercial operations team
Operational & Supply Chain Coordination
Coordinate new item samples with supply chain and third parties
Communicate customer deadlines to ensure on time and successful launch execution
Tech Enablement
Design and lead SharePoint‑enabled workflows that streamline how teams access, share, and communicate critical customer and internal resources across functions.
Implement and manage tools and supporting systems that enable accurate tracking of Sales Ops efforts, streamline handoffs, and improve cross‑functional workflow coordination.
Track program metrics and project milestones, provide regular updates to leadership, use data insights to recommend improvement, and drive continuous improvement.
Identify and mitigate delivery risks; escalate tradeoffs with clear recommendations
Partner with stakeholders to align goals, manage risks, and ensure execution.
Improve operational efficiency by using Asana to optimize processes, automate workflows, enhance reporting, and support data-driven decision-making.
Drive change management, including communications and training support.
Develop communication plans and training materials to support program rollouts. Serve as a change champion to drive adoption and engagement across the organization.
Evaluate and recommend new technologies that can scale the Commercial Team’s capabilities and support a growing workforce such as a CRM.
Partner with IT and cross-functional teams to ensure system integrations and data consistency across platforms.