Program Manager, Cloud Sales Center Talent Team

Amazon • Arlington, VA

32d

About The Position

Join AWS Cloud Sales Center (CSC) as a Program Manager driving the execution and
evolution of our Future Sellers Academy (FSA). As a single-threaded owner of
FSA's operational excellence and program tracks, you'll combine hands-on
execution with strategic thinking to continuously improve our cornerstone talent
development program. While collaborating with leadership on overall strategy,
you'll own the mechanics of FSA delivery, drive efficiency at scale, and serve
as a thought leader in early career technical sales talent development. Your
unique perspective will help AWS anticipate and adapt to changing talent
landscapes, ensuring our programs remain innovative and effective.

Your day begins collaborating with leaders who are passionate about developing
talent and driving innovation. You'll engage with brilliant minds across the
organization, from sales leaders to sales specialists, all united in their
commitment to excellence. A typical day involves balancing time between the
sales floor and program operations - you might start by observing how FSA
participants are applying their training, then pivot to working with enablement
teams on program improvements. You'll regularly connect with sales managers to
gather feedback, analyze program metrics with leadership, and collaborate with
learning experience designers to enhance training modules. Whether you're
leading feedback sessions with current participants, strategizing with leaders
on program evolution, or working with operations teams on scaling initiatives,
your focus remains on delivering an exceptional development experience for our
early career talent. The role requires flexibility and energy as you navigate
between strategic planning and hands-on execution, always keeping the success of
our sales representatives at the center of every decision.

We are a small but mighty team dedicated to developing the next generation of
AWS sales talent. We combine strategic thinking with flawless execution to
deliver world-class enablement programs. Our work directly impacts AWS's growth
by ensuring our sales talent is prepared for both today's challenges and
tomorrow's opportunities.

We're seeking someone who can balance strategic thinking with operational
excellence, who understands the evolving landscape of technical sales talent,
and who can help us stay ahead of industry trends while delivering exceptional
programs today.

Requirements

• 5+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience
• 5+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Nice To Haves

• 4+ years of driving end to end delivery, and communicating results to senior leadership experience
• Experience in defining and implementing process improvement initiatives using data and metrics
• 3+ years of leading large complex programs experience
• 3+ years of leading large complex programs. Sales or talent programs preferred.

Responsibilities

• Own and optimize FSA program tracks, ensuring best-in-class delivery while driving continuous improvement
• Serve as a thought leader in early career technical sales talent development, helping shape the future of our programs
• Analyze industry trends and emerging practices to provide strategic insights for program evolution
• Build and maintain robust feedback mechanisms across all levels of the organization
• Drive program efficiency and scaling initiatives while maintaining quality and effectiveness
• Partner with leadership to translate strategy into actionable program components
• Develop and implement metrics to measure program impact and identify opportunities

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed