Program Manager (Branch Chief)

Customs and Border Protection • Washington, DC

12d • Onsite

About The Position

This position is with the Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Enterprise Services (ES), Office of Facilities and Asset Management (OFAM), Organizational Resources and Support (ORS) Division, Emergency Management, Readiness, Logistics, and Support (EMRLS) Branch. The EMRLS Branch is responsible for the management and oversight for all OFAM space, supplies, equipment, time and attendance, personal property life cycle management, acquisitions, logistics, fleet management, and other administrative and workplace operations in Indianapolis, Indiana; Euless, Texas; Aliso Viejo, California; the National Capital Region, and other OFAM locations as required. The EMRLS Branch manages an annual budget of over 10 million dollars to ensure that space, property, health and safety, security, technology, and supply management activities are executed for OFAM personnel. Additionally, the EMRLS Branch oversees the Continuity of Operation (COOP) Planning for OFAM. This position starts at a salary of $147,945.00 (GS-15, Step 1) to $192,331.00 (GS-15, Step 10). As the Program Manager and Branch Chief for the administration of facilities and asset management activities executed by the EMRLS Branch within Logistics and Administrative Support (LAS), your duties will include: Providing strategic direction, planning, and oversight for space management, office planning, vehicle reservations, personal property life cycle management, supply and equipment monitoring, health and safety initiatives, special events planning, and continuity of operations. Serving as the primary program authority for facilities and asset management issues, overseeing regional property accountability, annual personal property and credentials inventories, and the Firearms, Armor, and Credentials Tracking System (FACTS) property management program. Leading and coordinate programmatic onboarding support, including equipment, space, systems access, and connectivity for new personnel, and representing the program in stakeholder forums to improve onboarding and orientation. Managing the development and integration of logistics functions (e.g., service desks, audiovisual support, equipment upgrades, supply management, training, and CBP onboard management) by designing and implementing process improvements, standard operating procedures, and accountability mechanisms. Administratively serving as the program manager for emergency management and mission assurance activities for the EMRLS Branch, Mission Assurance Office Section, and leading strategic planning, development, implementation, and evaluation of programs for emergency preparedness and response, COOP, incident management, and risk management.

Requirements

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
• Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
• Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
• DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
• Financial Disclosure is required.
• Bargaining Unit: This position is not covered under the bargaining unit.
• Leading a team and providing management and coordination of logistical requirements associated with space, facilities, and personal property management.
• Providing executive-level program direction over activities that may involve space management, office planning, logistics support, personal property life cycle management, credentials and FACTS-related asset accountability.
• Directing continuity planning, emergency preparedness, mission resilience, resource activation, incident response support, and environmental responsibility in the management of government property.
• Developing and implementing long-range administrative program strategies that align with organizational activities and priorities, statutory and regulatory requirements, national emergency management frameworks, continuity directives, property accountability standards, and applicable Federal asset management policies.
• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/23/2026.

Nice To Haves

• If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Responsibilities

• Providing strategic direction, planning, and oversight for space management, office planning, vehicle reservations, personal property life cycle management, supply and equipment monitoring, health and safety initiatives, special events planning, and continuity of operations.
• Serving as the primary program authority for facilities and asset management issues, overseeing regional property accountability, annual personal property and credentials inventories, and the Firearms, Armor, and Credentials Tracking System (FACTS) property management program.
• Leading and coordinate programmatic onboarding support, including equipment, space, systems access, and connectivity for new personnel, and representing the program in stakeholder forums to improve onboarding and orientation.
• Managing the development and integration of logistics functions (e.g., service desks, audiovisual support, equipment upgrades, supply management, training, and CBP onboard management) by designing and implementing process improvements, standard operating procedures, and accountability mechanisms.
• Administratively serving as the program manager for emergency management and mission assurance activities for the EMRLS Branch, Mission Assurance Office Section, and leading strategic planning, development, implementation, and evaluation of programs for emergency preparedness and response, COOP, incident management, and risk management.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Review our benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed