Program Manager Behavioral Health Team

East Bay Community Action Program • Barrington, RI

4d • Onsite

About The Position

East Bay Community Action Program (EBCAP) is seeking a dynamic, mission-driven leader for their Assertive Community Treatment (ACT) Team Manager position, focusing on young adults with serious mental illness and co-occurring disorders. This role involves leading a multidisciplinary team in delivering intensive, community-based behavioral health services. The ACT Team Manager will drive measurable outcomes, build strong community partnerships, develop clinical excellence, and ensure quality and compliance with regulatory standards. This is a community-based, full-time role requiring travel, on-call responsibilities, and carrying a reduced clinical caseload.

Requirements

• Master's Degree in human services, OR Bachelor's Degree in human services with a LCDP or RN license.
• 3-5 years post-graduate clinical experience in rehabilitative community-based mental health.
• 1-2 years of managerial and supervisory experience.
• 2 or more years of experience working with adolescents and young adults in a community setting.
• Experience serving individuals with Severe and Persistent Mental Illness.
• Knowledge of co-occurring disorders and Medication-Assisted Treatment (MAT).
• Familiarity with BHDDH regulations.

Nice To Haves

• Background in IHH, ACT, CSP, or similar intensive community-based models.
• Knowledge of ACT fidelity standards and state regulations.

Responsibilities

• Lead comprehensive care coordination that integrates physical health, behavioral health, and social determinants.
• Reduce hospitalizations and emergency interventions through proactive, evidence-based treatment planning.
• Improve client stability, housing retention, and community integration through coordinated support.
• Collaborate with hospitals, courts, law enforcement, primary care providers, and community agencies.
• Create seamless care transitions that keep clients connected to the services they need.
• Strengthen EBCAP's reputation as a leader in community-based mental health care.
• Mentor and coach a multidisciplinary team through ongoing supervision and competency development.
• Implement evidence-informed practices that reflect the latest in ACT model fidelity.
• Foster a culture of continuous improvement, accountability, and compassionate care delivery.
• Maintain Joint Commission standards and state regulatory compliance.
• Monitor performance metrics that demonstrate program effectiveness.
• Lead quality improvement initiatives that enhance service delivery and client outcomes.

Benefits

• Access to ongoing training, conferences, and professional development opportunities.
• Tuition Reimbursement.
• Career Advancement opportunities in a growing organization.
• Subsidized comprehensive medical (BCBSRI) and dental insurance (Delta Dental).
• Vision insurance.
• Up to 3% matching 403(b) retirement plan.
• Employer-paid life insurance and long-term disability.
• Generous paid time off: vacation, holidays, personal days, and sick time.
• Mileage reimbursement for community-based work.
• Employee Assistance Program.
• Medical and dependent care flexible spending accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager