Program Manager (Assistant State Comptroller Iii)

State of Maryland•Anne Arundel, MD

6d•Hybrid

About The Position

This is a management service position. The incumbent will serve at the pleasure of the appointing authority. The Revenue Administration Division of the Comptroller's Office is seeking an experienced leader to manage the Returns Processing section. The main purpose of this job is to manage, supervise and direct the activities of the Returns Processing Section, which include the Data Capture, Document Control and Error Correction Units. Job duties for this position include but are not limited to, overall work flow within the section, ensuring the timely processing of all incoming tax returns, staffing of the section, all HR related transactions, forms training, and employee training for Income Tax System, Employee PEP evaluations, and work with other section managers within the division to complete the goals of the division. This position is considered emergency essential. Telework eligible after successful completion of probationary time.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Six years of professional work experience in auditing, accounting, tax law, senior management, or customer service.
Four years of this professional work experience must have involved supervising professional revenue administrators, accountants, or auditors, or providing legal advice requiring the interpretation of tax laws in the capacity of a tax attorney, or having been in a responsible administrative or management capacity.
Candidates may substitute the possession of an associates degree for two years of the required experience in auditing, accounting, tax law, general management, or customer service.
Candidates may substitute the possession of a bachelor’s degree from an accredited college or university for two years of auditing, accounting, general management, and customer service experience.
Candidates may substitute 30 college credits from an accredited college or university for one year of the required experience up to two years of experience in auditing, accounting, tax law, general management, or customer service.
Candidates may substitute graduate education in an academic field related to the required experience from an accredited college or university at the rate of one year of education for five years of the required general experience.
Candidates may substitute the possession of a Certified Public Accountant (CPA) License for six years of the required experience.
Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a non-commissioned officer in accounting and budget classification or accounting and budget specialty codes in the tax examining field of work on a year-for-year basis for the required experience.
Must be legally authorized to work in the United States without current or future employer sponsorship.
Must successfully undergo fingerprinting upon appointment.
Must be at least 18 years of age.

Nice To Haves

Knowledge and experience in the review, adjudication, and adjustment of suspected fraudulent returns.
Knowledge of state and federal tax forms, laws, rules and regulations.
Knowledge and experience working in COM Systems, including GPE tax System, BobJ/Data Warehouse, MeF and Service Now.
Proficient working in MS Suite of Applications, including Excel, Word, and PowerPoint.
Experience leading training (one-on-one and group settings).

Responsibilities

Manage, supervise and direct the activities of the Returns Processing Section, which include the Data Capture, Document Control and Error Correction Units.
Oversee the overall work flow within the section.
Ensure the timely processing of all incoming tax returns.
Manage staffing of the section.
Handle all HR related transactions.
Conduct forms training.
Provide employee training for Income Tax System.
Conduct Employee PEP evaluations.
Collaborate with other section managers within the division to complete the goals of the division.