Program Manager - Acute Provider Services
About The Position
The Program Manager of Acute Provider Services partners with the Medical Director to coordinate daily staffing resource needs, provider assignments, and schedule planning. This role provides administrative and operational support through maintenance of key performance metrics, provider scorecards, and team communications. The Program Manager is responsible for managing work queue maintenance, coordinating routine provider updates related to query responses and billing needs, and supporting operational efficiency across the department. Responsibilities also include conducting routine audits of best practices, preparing follow-up reporting, and providing feedback to the Medical Director to support provider coaching and performance improvement initiatives. Additionally, the Program Manager oversees supply inventory management and ordering processes to ensure operational functions are adequately supported.
Requirements
- Associate’s degree required.
- Health care compliance monitoring experience required.
- Ability to communicate well, verbally and in writing.
- Strong organizational skills.
Nice To Haves
- Bachelor’s degree preferred.
- Experience managing scheduling in a healthcare environment preferred.
- Experience interpreting complex laws, regulations, and policies preferred.
- A thorough understanding of physician scheduling supporting a hospital preferred.
Responsibilities
- Coordinate daily staffing resource needs, provider assignments, and schedule planning.
- Provide administrative and operational support through maintenance of key performance metrics, provider scorecards, and team communications.
- Manage work queue maintenance.
- Coordinate routine provider updates related to query responses and billing needs.
- Support operational efficiency across the department.
- Conduct routine audits of best practices.
- Prepare follow-up reporting.
- Provide feedback to the Medical Director to support provider coaching and performance improvement initiatives.
- Oversee supply inventory management and ordering processes.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability coverage
- Long-term disability coverage
- Paid Time Off
- 401k plan
- Education assistance program
- Employee assistance program
- Shift differential
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
