Program Manager, ACT Team

Heritage Behavioral Health Center•Decatur, IL

2d•$65,000 - $85,000•Hybrid

About The Position

This position provides leadership and managerial oversight for an Assertive Community Treatment (ACT) team. The ACT team is a multidisciplinary team that provides a wide array of services to individuals with severe and persistent mental illness and dual disorders. ACT services are provided in the community and include, but are not limited to: mental health counseling, substance use counseling, skill building, medication management, budgeting, healthcare practices, and accessing community resources.

Requirements

Master's degree in counseling, social work, psychology, or a related field
LPC or LSW licensure required; LCPC or LCSW licensure preferred
Valid driver's license, reliable means of transportation, and proof of current automobile insurance required
Ability to work within a collaborative and team-based approach
Demonstrate and model the behaviors expected of your team
Demonstrate creativity and innovation as it relates to enhancing the experiences of individuals seeking help
Ability to manage multiple projects concurrently
Well versed in Rule 132/140 and SUPR 2060/2090

Responsibilities

Provide supervision and oversight to a multidisciplinary team, including: Community Support Specialist, Nurses (RNs and LPNs), Substance Use Specialist, Employment Specialist, Peer Support Specialist
Lead daily organizational staff meetings to review each client's status and ensure coordinated, shared-caseload service delivery across the team, consistent with ACT fidelity standards
Monitor and report fidelity measures (e.g., DACTS/TMACT) to ensure ongoing compliance with state and national ACT model standards
Maintain appropriate staff-to-client ratios and ensure the team delivers the full range of services directly, rather than through outside referral
Ensure the majority of client contacts take place in community settings rather than the office, in accordance with ACT fidelity guidelines
Oversee hiring, onboarding, training, and ongoing supervision of ACT team members to maintain a fully staffed, fidelity-compliant team
Ensure services are time-unlimited and individualized to support each client's recovery goals
Coordinate with hospitals, crisis services, and community partners to support continuity of care during admissions, discharges, and transitions
Assessment and treatment planning
Provide individual mental health and substance use counseling
Maintain 24-hour responsibility for on-call coverage and support to team members on call