Team Leader (ACT Team)

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

1d•$70,000 - $77,200•Hybrid

About The Position

The Assertive Community Treatment (ACT) Team is a unique and nontraditional licensed outpatient psychiatric clinic for individuals who have demonstrated a high service need with multiple hospitalizations, emergency room visits and difficulty maintaining stability in the community. ACT is a nationally recognized model and an evidence-based practice. The ACT Team serves the borough of Manhattan. The Team Leader provides administrative and clinical support for the ACT team.

Requirements

MSW Required
LMSW required within 6 months of hire
Experience working with the seriously and persistently mentally ill population
Strong communication skills, verbal and written
Excellent computer skills
Detail oriented and strong organizational skills
Able to work in the Microsoft Office Suite (should especially be proficient in Word and Outlook)
Able to use or learn to use AWARDS, CAIRS, and NYCMED databases
Able to use or learn other electronic databases, programs, and funder-related software as needed

Nice To Haves

ACT Team experience preferred

Responsibilities

Provide case management services
Carry a small caseload
Perform client assessments and formulate treatment goals
Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation, and other activities
Refer clients to community health, substance abuse, psychiatric, and other services
Accompany clients to appointments as needed
Communicate regularly with clients’ families about their needs and progress
Serve as liaison to other service providers
Maintain up-to-date client case records according to program guidelines
Visit clients in residential facilities, hospitals, on the street and in other locations
Rotate on-call service outside of work hours
Provide and document clinical supervision to staff and interns; evaluate their work and discuss progress of their clients, teach invention and advocacy skills
Assist in recruitment of ACT staff members
Monitor and manage staff compliance around agency and funder required trainings
Ensure staff complete funder required documentation in various software applications including but not limited to AWARDS, NYCMED, and CAIRS
Monitor and ensure staff compliance with data reporting according to OMH policy
Assist with program administration, including managing staff schedules and developing policies and procedures
Perform Program Director’s duties in his/her absence
Participate as an ACT team member
Attend staff meetings, case conferences, and training programs to upgrade skills and knowledge
Attend supervision meetings to review client progress and case management strategies
Work collaboratively with ACT team staff in a team case management model
Provide client and administrative coverage as needed
Other duties as required